useful in emergencies with large numbers of forcibly displaced and stateless people and many responders. The referral pathways, process flows, and the awarenessraising materials contained in the Tool can be adapted to any operational setting and could be disseminated through digital and non-digital channels. Like the CBCRM, other UNHCR and partners have established PSEA networks, and developed SOP and Tool 4.4.8 – resources that can inspire interagency community-based PSEA mechanisms. These include: • Iraq Standard Operating Procedures for Recording and Processing Sexual Exploitation and Abuse Complaints by the Inter-Agency PSEA Network • Lebanon Standard Operating Procedures – Protection from Sexual Exploitation and abuse: Inter Agency reporting, referrals, and feedback on allegations of SEA MENA Digital FCRM Mechanism Map Category: Map Organization: UNHCR Country/ies: MENA Regional Bureau Links: MENA Digital FRCM Map Form (editable)38 Additional Links: MENA Digital FCRM Map Form and MENA Digital FCRM online editable Map Profile: The Tool is a digital map of FRCM in the MENA region and enables referrals to related mechanisms, providing the location and contact information for each. The Tool comes with an online Form for data collection to facilitate regular updates of the map. Why to Use the Tool: The Map visualizes the locations of FCRM throughout the MENA region, and shows the management platforms and channels used. It can facilitate referrals and support the identification of gaps. Any organization, institution or agency managing a digital FCRM in the MENA region and Türkiye can participate by filling in the MENA Digital FCRM Map Form. How to Use the Tool: After completing the online Form, information is uploaded and validated by RB MENA and the participating organization, and transferred to the MENA Digital FCRM online editable map. Users can navigate the Map by clicking and dragging different parts of the screen, or alternatively, by using the zoom feature. The online Form and Map can also be adapted at local or national levels. Digital Service Maps in MENA and Türkiye MENA Community Protection Network The MENA Community Protection Network comprises 82 organizations that support forcibly displaced and stateless people in the MENA region, including community, grassroots and refugee-led organizations, UN agencies, NGOs, and national institutions. The Network is key to identify information needs and preferences of communities and related trends and dynamics across the region. The Network facilitates disclosure, identification, and referrals of people with international protection needs. It also aims to enhance access to protection and multisectoral support for people with specific needs, and those living in hard-to-reach and remote areas. The Network seeks to enhance outreach in a manner that underscores UNHCR’s Age, Gender, Diversity Policy, rights and community-based approaches and promotes inclusion and equal access to specialized protection and assistance. The Network Map, currently hosted by UNHCR, allows for quick identification of available services by population group (including age, gender, diversity, displacement status) to promote referrals among partners. Services Advisor Türkiye The Services Advisor is a web platform in multiple languages for protection organizations and forcibly displaced and stateless people to find information about service providers, contact details, opening hours, population groups, feedback mechanisms in Türkiye. Lebanon PSEA CFM Map Like the Digital Feedback, Response, and Complaint Mechanism (FCRM) Map, the Lebanon PSEA CFM Map offers a compilation of complaints and feedback mechanisms for sexual exploitation and abuse (SEA) in the country. 38 The online Form is available in editable Excel and WORD formats. MENA AAP TOOLKIT: STRENGTHENING INCLUSION AND ACCOUNTABILITY TO AFFECTED PEOPLE 34

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