Jerusalem are also denied customer service at municipal institutions such as the Ministry of the Interior in Jerusalem, where they are often completely denied the ability to process residency applications, a required status for Palestinians in order to remain in East Jerusalem.299 The plethora of denied services creates an ongoing coercive environment resulting in forcible transfer from East Jerusalem neighborhoods to other areas of the West Bank. This, in turn, enables the Israeli government to revoke their Jerusalem IDs, effectively banning Palestinians from the city. It also ensures the growth of the Jewish-Israeli population of Jerusalem while minimizing the number of Palestinians living in the city. “There is a planned Israeli policy aiming to deny Palestinians basic services, such as; water, repairing and paving the streets, health insurance and waste management. This policy is not only in neighborhoods on the other side of the Wall [neighborhoods cut off from the rest of Jerusalem by the Wall, left on the West Bank side], but you can also see it in the Old City of Jerusalem, where they [the municipality] don´t collect waste in Palestinian areas. In areas like Silwan, Ras el-A’moud, Jabal al-Mukaber or Wadi Hilwa [all located in East Jerusalem, west of the Wall] you can feel and see the lack of services. Those areas are overpopulated and don’t have good streets, no good education system and the infrastructure is damaged. The municipality ignores those areas which makes life really hard and forces people to move. These areas are targeted for colonizers to move in, this is why Israel denies services, denies permits, demolishes homes, and imposes high fines and taxes. All these different policies aim to force Palestinians to leave the city of Jerusalem. This coercive environment in Jerusalem is leading to forcible transfer of Palestinians. As has been made well known publicly, Israel has announced that their plan for Jerusalem for the coming ten years is to reduce the number of Palestinians living there.300 One of the most well-known policies leading to the forcible transfer of Palestinians out of Jerusalem is residency revocation. Still, there are many other policies that are also creating pressure and forcing people 299 B’tselem, “Neglect of Infrastructure,” supra note 286. 300 The Jerusalem Local Outline Plan 2000 was published on 13 September 2004 as the authoritative blueprint for all municipal planning within the Jerusalem Municipality. In this master plan ‘keeping a solid Jewish-Israeli majority’ features as a major political objective. More specifically, the master plan seeks to maintain a ratio of 70 percent Jewish-Israelis and 30 percent Palestinians within the Israeli defined municipal boundary. It is worth mentioning that, despite the aim to pursue this proportion, the plan explicitly recognizes the most probable demographic ratio of 60:40 between Jewish-Israelis and Palestinians respectively in 2020. Other plans have developed in later years, which despite having no official status, have been backed by high-level Israeli officials. For more information, see, BADIL, FPT: Zoning and Planning, 39-41, supra note 230. 80