N AT I O N A L I N Q U I R Y R E P O R T ZIMBABWE HUMAN RIGHTS COMMISSION For Human Dignity 3. Induct staff on awareness of the intricacies of the local communities they are operating in order to effectively provide the requisite services. 4. Raise awareness on the importance of registration and requirements for accessing national documentation through publicity campaigns, development and dissemination of Information, Education and Communication (IEC) materials, in partnership with stakeholders such as United Nations Agencies and CSOs. 5. Adopt Standard Operating Procedures (SOPs) for processing documents to address inconsistencies in the information provided at the different DRG offices, to avoid people having to go back and forth to these offices. 6. Raise awareness on importance of documentation to address lack of prioritisation and procrastination of registration by the general public. 7.2 Ministry of Health and Child Care Policy Framework 1. Ensure implementation of the policy directive prohibiting withholding of birth confirmation records by health institutions and personnel for non-payment of hospital fees resulting in failure to register births143. Administration of Documentation 1. Liaise with the DRG to ensure availability of birth confirmation record forms at all health institutions at all times. 2. Supervise adherence by health institutions to the policy prohibiting withholding of birth confirmation records for non-payment of fees for health care services rendered. 7.3 Ministry of Primary and Secondary Education Policy Framework 1. 7.4 Ensure implementation by all Schools of the policy allowing schools to enrol children without birth certificates pending birth registration. Ministry of Justice Legal and Parliamentary Affairs Legal Framework 1. 2. 3. Ensure ratification of the 1961 United Nations Convention on the Reduction of Statelessness and amend domestic legislation on nationality accordingly so as to ensure that every child enjoys the right to acquire a nationality. Address the issue of children born to parents of indeterminate nationality denied right to acquire Zimbabwean nationality and placed at risk of statelessness. Ensure enactment of a law and regulations on travel documents. Gender Dimensions of Documentation 1. 7.5 Formulate policies which take into consideration the gender dimensions of society. Ministry of Finance and Economic Development Administration of Documentation Minute from Ministry of Health and Child Care to Provincial Medical Directors and Chief Executive officers at central hospitals to prohibit withholding of birth confirmation records due to failure to pay hospital debts. 143 61 61