4 . MOPAN 2017-18 ASSESSMENTS . UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST Annex 1. EVIDENCE TABLE 52 Methodology for scoring and rating 52 Strategic Management KPI 1: Organisational architecture and financial framework enable mandate implementation and achievement expected results KPI 2: Structures and mechanisms in place and applied to support the implementation of global frameworks for cross-cutting issues at all levels 56 56 Operational Management KPI 3: Operating model and human/financial resources support relevance and agility KPI 4: Organisational systems are cost- and value-conscious and enable financial transparency/accountability 66 66 72 Relationship Management KPI 5: Operational planning and intervention design tools support relevance and agility (within partnerships) KPI 6: Works in coherent partnerships directed at leveraging and/or ensuring relevance and catalytic use of resources 79 79 Performance Management KPI 7: Strong and transparent results focus, explicitly geared to function KPI 8: Evidence-based planning and programming applied 94 94 98 Results KPI 9: Achievement of development and humanitarian objectives and results e.g. at the institutional/ corporate wide level, at the regional/corporate wide level and at the regional/country level, with results contributing to normative and cross-cutting goals KPI 10: Relevance of interventions to the needs and priorities of partner countries and beneficiaries, and extent to which the organisation works towards results in areas within its mandate KPI 11: Results delivered efficiently KPI 12: Sustainability of results 104 Annex 2. LIST OF DOCUMENTS 116 Annex 3. RESULTS OF MOPAN’S PARTNER SURVEY Response profile Staffing Managing financial resources Interventions (programmes, projects, normative work) Interventions (cross-cutting issues) Interventions (cross-cutting issues, organisational performance) Managing relationships Performance management Evidence base for planning and programming 123 123 124 125 126 128 129 129 132 133 60 85 104 110 111 113

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