n ata rm ap an planning and nito 7.4 E plied ce ring ffec programming syst tive 7.3 E ems applied viden 7. ce-b ased Strong and targe 30 . MOPAN 2017-18 ASSESSMENTS . UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE IN THE NEAR EAST ts REFUGEES transparent 7.2 RBM in strate results focus, gies explicity geared to function 7.1 RBM applied mo d abi l i Cros ty s cu 5.4 R t t i n isk m g anag emen t 5.3 Cap acity an alysis 5.2 Context analysis spe e 4. Cost and v consciousn financi transpare ip 5.5 5.6 sh an ag em Highly satisfactory (3.01-4) en t 5.1 Alignment S us tain ent lem mp io n m Satisfactory (2.01-3) UNRWA’s unique mandate and the fact that it is not a Highly unsatisfactory Unsatisfactory (0-1) (1.01-2) programme-based UN agency have shaped its approach to relationship management, which strongly emphasises self-reliance within the Agency and does not look to expose UNRWA to undue risks of service failure through dependency on partners. This stance is under increasing pressure as the need for and potential value of effective partnering grows. UNRWA brings to its work a very strong appreciation of context and an awareness of how its work connects with that of other actors such as governments of host countries and UN agencies. UNRWA’s exchange of knowledge adds value in the host authority settings in which it works and contributes to wider regional discourse on shared challenges such as education in emergencies and protracted crises. KPI 5: Operational planning and intervention design tools support relevance and agility within partnerships. This KPI focuses on the scope and robustness of UNRWA’s processes and practice to support timely, flexible and responsive planning and intervention design for partnerships. UNRWA’s operational planning and implementation have matured over time through field office strategic plans, annual work plans, director compacts and further digitalisation of its monitoring systems with an Agency-wide emphasis on strategic planning. For example, since 2009 education has moved from a disjointed Field Implementation Plan approach to coherence in planning and reporting. The Agency has robust mechanisms in place for risk management; risk assessments are undertaken as part of UNRWA’s annual planning cycle; and risk management, mitigation and, where necessary, contingency planning inform operational plans. UNRWA demonstrates the standpoint of a partner. UNRWA’s remit in terms of aligning with national priorities and development results is to ensure that its planning and programming priorities for the Palestine refugees it serves align with the priorities of host authorities to best address the refugees’ humanitarian and development needs. UNRWA works with a range of host governments and their ministries of education, health, social affairs and planning as well as with UN Country Teams. It aims to ensure, to the extent possible, complementarity between its services and those provided by the host authorities. While the nature of UNRWA’s mandate means it is not expected to contribute nda 4.4 a t audit s l tro 4.5 Connisms mecha 4.6 Anti-fraud procedures l at atio n Re UNRWA has a necessarily broad interpretation, and very diverse set, of “partners”. These range from UN agencies, donors, NGOs and host governments to implementing partners including camp and community-based organisations and representative bodies of the refugee population and staff. UNRWA’s interventions also are varied and found at different operating levels, coalescing around particular service areas such as education, health, social and relief services, or camp improvement. The sectoral nature of this reflects UNRWA’s mandate. The Agency’s interventions also include advocacy for the protection of rights and other aspects that relate at a more strategic level to the interests of the Palestine refugees in the context of the international community’s search for a long-term solution. 6.9 Knowledge 6. ssments 6.8 Joint asse Works in y ntabilit iaries 6.7 Accou to benefic ing coherent n shar partnerships rmatio o f on n I 6.6 inati d r o r co ies 5. artne nerg s y S 6.5 P 4 m Operational planning 6. e t ys ge ry s t and intervention a t n ou van ty se c design support, e ad Agili v i .6 3 U t a 1 r . a 6 relevance and p Com agility 6.2 5.7 I PERFORMANCE AREA: RELATIONSHIP MANAGEMENT Engaging in inclusive partnerships to support relevance, to leverage effective solutions and to maximise results. architectu and financ framewo