ANNEX 2 . 117 21. UNRWA (2016), DIOS Oversight Plan, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 22. UNRWA (2010), Tool for Incorporating Minimum Standards on UNRWA Protection and Service Delivery, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 23. UNRWA (2017), Compact Template - Field Director, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 24. UNRWA (2017), DIOS Workplan 2017, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 25. UNRWA (2016), UNRWA People Strategy: Empowering UNRWA’s Staff to Best Serve Palestine Refugees 2016-21, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 26. UNRWA (2010), Disability Policy: Promoting the Rights of Persons with Disabilities, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 27. UNRWA (2013), UNRWA Inclusive Education Policy, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 28. UNRWA (2015), Education Reform Final Report, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 29. UNRWA (2015), Anti-Fraud and Anti-Corruption Policy, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 30. UNRWA (2015), Partnership: A Strategic Framework, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 31. UNRWA (2017), Organizational Directive No. 21: Programme and Project Cycle Management, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 32. UNRWA (2016), Schools on the Front Line: The Impact of Armed Conflict and Violence on UNRWA Schools and Education Services, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 33. UNRWA (2016), New RBM System Launching Note, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 34. UNRWA (2016), DIOS Evaluation Quality Assurance Guidance, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 35. UNRWA (2016), UNRWA Strategy for Infrastructure and Camp Improvement (2016-21), The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 36. UNRWA (2016), Syria Field Office Strategic Plan (2016-21), The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 37. UNRWA (2016), Jordan Field Office Strategic Plan (2016-21), The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 38. UNRWA (2016), Communications Strategy 2017-18, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 39. UNRWA (2016), Monitoring Learning Achievement, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 40. UNRWA (2012), UNRWA Protection Policy, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 41. Department for International Development (2016), Challenges Facing UNRWA in an Uncertain Future: A Study for the Department of International Development, University of Exeter. 42. UNRWA (2017), UNRWA Neutrality Framework, The United Nations Relief and Works Agency for Palestine Refugees in the Near East. 43. UNRWA (2016), BMZ Mapping of Multilateral Organisations, The United Nations Relief and Works Agency for Palestine Refugees in the Near East.