108 . MOPAN 2017-18 ASSESSMENTS . UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST The DFID Annual review for 2015 UNRWA’s management reporting identify positive results from UNRWA’s work on addressing GBSV at output level. Specific achievements include: • “Reaching 456 survivors of gender-based and domestic violence and abuse in the West Bank in 2016 and detecting 536 cases of neglect of elderly and families were detected through home visits. • Expanding the GBV referral system has continued to expand with continued trainings to frontline staff 9, 61, 63, 66, 77, 89, 133, 141, 142 and CBOs have continued. • Providing counselling services to 2,539 GBV survivors detected, there were 3,061 services accessed.” MI 9.4 Evidence confidence High confidence MI 9.5: Interventions assessed as having helped improve environmental sustainability/helped tackle the effects of climate change Score MI Rating Unsatisfactory MI score 1.5 MI 9.5 Analysis Source document There is very limited evidence available about the extent that UNRWA’s interventions have helped to improve environmental sustainability and tackle the effects of climate change. One evaluation, the Evaluation of Replacing Rented Schools at Jabal Al Taj, 2018 finds that despite the initiative including a specific objective in developing green norms for UNRWA field offices, and the inclusion of green design specifications for the school, there is a lack of understanding at all levels in the organisation 142 about ‘green’ initiatives. The project’s aspirations, which included a number of energy efficiency measures, were weakened in the project’s implementation. Overall, the project did not optimise the building’s potential to become fully environmentally friendly and demonstrated the lack of knowledge of environmental sustainability across the organisation. MI 9.5 Evidence confidence Little to no confidence MI 9.6: Interventions assessed as having helped improve good governance (as defined in 2.1.c) Score MI rating MI score N/A MI 9.6 Analysis Source document MI 9.6 Evidence confidence MI 9.7: Interventions assessed as having helped improve human rights Score MI rating Satisfactory MI score 2.5