ANNEX 1 . 105
MI 9.1: Interventions assessed as having achieved their stated development and/or
humanitarian objectives and attain expected results
Score
MI Rating
Satisfactory
MI score
2.5
MI 9.1 Analysis
Source document
Evaluations provide evidence that UNRWA’s interventions have promoted a decent standard of living for
refugees and contributed to development objectives. However, the precarious operating environment
has been a limiting factor across UNRWA’s interventions. In addition to conflict, and political tensions,
decreased funding has affected the provision of services and support to beneficiaries.
Five evaluations, and management reporting, provide evidence of the extent that interventions
have achieved their stated development objectives. While there have been some achievements, the
evaluations suggest less positive performance against this indicator, with some successes highlighted.
• Mixed performance is reported in four evaluations: The Evaluation of the Office of the United Nations
Relief and Works Agency for Palestine Refugees in the Near East: Report of the Office of Internal
Oversight states that that UNRWA has used its finite resources to help those in abject poverty, but
its coverage has declined and its contributions to actual poverty reduction are uncertain. UNRWA
delivered assistance to 39.9 per cent of abject poor refugees identified in 2015, 55.8 per cent fewer
refugees than were receiving social safety net transfers as compared with 2012. Camp improvement
plans were created to integrate planning of multiple interventions — e.g., shelter rehabilitation,
urban design and provision of health and education service facilities but for the period 2010-15, only
8 out of 58 possible plans were initiated, developed and/or implemented. The design and intended
roll-out of the goal of a decent standard was unsuccessful as although alignment in performance
9, 61, 63, 66, 77, 89,
monitoring plans existed, the needed whole-agency, integrated approach to monitoring decent
133, 141, 142
standard of living implementation did not occur. The Evaluation of the e-Health Project was mixed
in its assessment. The evaluation found evidence that e-Health had contributed to the improvement
of health centre performance, but this that it could have had much more impact had the UNRWA
e-Health system been designed to exchange data with other systems from the beginning, host
governments health data and statistics included, and that it was crucial for UNRWA e-Health
to start exploring data exchange possibilities and also to take into account legal aspects of that
data exchange. Both the Evaluation of the Improvement of Improvement of Living Conditions of
Vulnerable Palestine refugees in Jerash Camp and the Evaluation of Replacing Rented Schools state
that while the interventions had some successes, the project designs also had unintended negative
consequences for vulnerable groups.
• Positive performance is highlighted in the Evaluation of UNRWA’s Engaging Youth Project found
that the intervention achieved more than what was envisioned.
UNRWA’s management reporting provides evidence of interventions achieving their objectives and
attaining expected results. Achievements include provision of basic education, primary-health care,
and social safety net assistance (including cash and food) large numbers of refugees. UNRWA also
reached targets in providing livelihoods support and counselling to refugees.
MI 9.1 Evidence confidence
High confidence
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