Where UNHCR Staff members complete the RSD Application Form for the Applicant, they should take
particular care to accurately and completely record the statements and responses of the Applicant,
including by confirming the information recorded with the Applicant, and should indicate on the RSD
Application Form the assistance they have provided.
3.2.5 Registration Interview
Registration Interviews should take place as soon as possible after asylum-seekers approach the
UNHCR Office, preferably within a period of three months of having approached the Office. Early
recording of the registration information, including the Applicant’s identity data and family composition,
as well as the basis for the refugee claim promotes greater accuracy and reliability of this information.
Registration interviews should generally be conducted in person (see also § 3.2.11 – Alternative Procedures
for Registration of Applicants for RSD). Registration interviews must be conducted in a non-intimidating,
non-threatening, and impartial manner, with due respect for the safety and dignity of asylum-seekers. At
the beginning of the Registration Interview, Applicants should be provided clear and easy to understand
information regarding, inter alia, the purpose of the interview, the process and rights and obligations that
it entails, including the confidentiality of UNHCR procedures, as well as future processes applicable to the
individual, including targeted protection interventions or RSD procedures.
Registration Interviews should be conducted by Registration staff members who are qualified and
trained to perform this role. Where the Applicant has expressed a preference to be interviewed by
UNHCR Registration staff and/or interpreters of a particular sex, the request should be noted in the
appropriate section of the RSD Application Form, where one is distributed ahead of the Registration
Interview, and in UNHCR’s case management database. Every effort should be made to accommodate
this request in the Registration Interview and subsequent RSD procedures.
As a standard procedure, every Refugee Status Applicant and each accompanying adult family
member/dependant applying for derivative refugee status should have an individual and confidential
Registration Interview (see § 3.2.6 – Registration Interview of Family Members and Dependants). As a general
rule, child Applicants who are applying for derivative refugee status need not be referred for an individual
Registration Interview, unless they so request or there are other factors indicating that this would be
appropriate, such as situations where there are serious reasons to believe that the child may be in danger
of exploitation or abuse or where it may be necessary to determine the child’s specific assistance and
protection needs. (see also § 2.8 – Children in UNHCR RSD Procedures and § 5.3.2 – Derivative Refugee Status
Applications Involving Children).
Children who are applying for RSD as Refugee Status Applicants, in their own right, and all
unaccompanied and separated children should generally be referred for an individual Registration
Interview. The information gathered at the Registration Interview should inform decisions regarding the
appropriate procedures for processing the child’s claim and necessary follow-up measures for the care
and protection of the child (see § 3.4.6 – Child Applicants/Unaccompanied and Separated Children).
Registration Interviews for child Applicants should be conducted in a child-friendly and age-appropriate
manner, in accordance with the best interests principle. This requires taking into account the child’s level
of emotional, mental and intellectual development and maturity, ability to understand the RSD process
and procedures, as well as their personal and contextual circumstances, including but not limited to their
age, gender, sexual orientation, gender identity and gender expression, disability, cultural and/or religious
background, level of education, state of health and vulnerabilities, as well as the circumstances of flight,
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Procedural Standards for RSD under UNHCR’s Mandate
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