Interpreter if more than one RSD Interview is conducted if this would be conducive to building a relationship of trust and encouraging full and truthful disclosure. „ Wherever possible, Interpreters should not be assigned to cases of Applicants of the same nationality, ethnicity or belonging to the same refugee community. „ Any contact between Interpreters and Applicants other than in the course of interpretation should be avoided. Interpreters should not be left alone with Applicants prior, during or after the RSD Interview. „ As a general rule, UNHCR Offices must avoid tasking Interpreters with the provision of counselling to Applicants or assigning them other tasks unrelated to interpretation where this could undermine the impartiality of the Interpreter in the RSD process. 2.5.7 Duty of Confidentiality Interpreters need to strictly maintain confidentiality regarding the information they receive when carrying out their responsibilities for UNHCR, and should not comment on or reveal this information to persons other than UNHCR staff who are involved in RSD. This obligation to maintain the confidentiality of information received during the course of their work with UNHCR extends beyond the length of their actual contract with UNHCR. All interpreters must sign the UNHCR Interpreter Undertaking of Confidentiality and Impartiality (Annex 2.5-2) in which they confirm their understanding and acceptance of their obligations of confidentiality and impartiality. 2.5.8 Access by Interpreters to Individual Files of Applicants Interpreters should not have access to general file storage areas or to electronic databases containing personal information related to persons of concerns. As a general rule, Interpreters should not handle individual files of persons of concern. Where interpreters have exceptionally been assigned additional tasks which require access to individual files, this access needs to be strictly limited to what is necessary to carry out authorized responsibilities, and should be closely supervised. Interpreters are not allowed to maintain records of their communications / interactions with Applicants and refugees, and should be asked to hand their notes over to the Eligibility Officer at the end of the Interview. The Interpreter’s notes must be kept on file if they may be useful for review purposes in the future. 2.5.9 Supervision and Oversight of Interpreters Each UNHCR Office should designate a Protection staff member to supervise the work of Interpreters in UNHCR procedures. The RSD Supervisor is generally responsible to oversee the quality of interpretation services in UNHCR RSD procedures. The RSD Supervisor, or a Protection staff member designated by the RSD Supervisor, has to be directly involved in the hiring, training and supervision of UNHCR Interpreters, and should ensure that UNHCR Interpreters have the necessary skills and training, as well as the appropriate attitude, to interpret effectively in RSD procedures. 54 Procedural Standards for RSD under UNHCR’s Mandate