„ the physical and mental health of the individual asylum-seeker or refugee, where disclosure is likely to cause serious harm or undermine the provision of essential services; „ the confidentiality of UNHCR RSD procedures and of communications with third parties where Unit 2: General Issues information has been provided on condition of, or with a reasonable expectation of confidentiality (for guidance regarding sharing information provided by family members and witnesses, see §§ 4.3.13 – Information Provided by Witnesses, 4.3.14 – Interview of Family Members and Other Dependants and 5.3.1 – The Family Unity Interview).11 Provided none of the above-listed grounds for denial of disclosure apply, the Applicant may, on request, have access to the transcript or audio/video recording of the RSD Interview(s) on UNHCR premises and under supervision, or through other secure and appropriate means as established by the UNHCR Office. As a general rule, UNHCR Office do not need to share RSD Assessments where detailed letters of notification explaining the reasons for rejection of refugee status claims are provided to Applicants, even if none of the above-listed grounds for denial of disclosure apply, see Unit 6 – Notification of RSD Decisions. The legal representative of an Applicant, or a third party duly authorized to act as an Applicant’s representative, should have access to the same information as the individual Applicant from whose file information is sought (see also § 2.7.4(b) – Communication and Access to Information). The person making the request should be required to establish his/her authority to represent the Applicant in accordance with the principles set out in § 2.7.3 – Authorization to Act as Legal Representative. Applicants (or their legal representative or, in the case of a child, a parent or guardian)12 may also request to correct or delete information on the RSD file that is inaccurate, incomplete, unnecessary or excessive in accordance with UNHCR’s data protection policy and guidance. Requests related to the addition or deletion of certain information on file must be carefully considered to avoid inappropriately influencing UNHCR’s decision-making. For example, a request to correct or delete part of an interview transcript, or change information relevant to eligibility for refugee status, could undermine the credibility and integrity of UNHCR’s RSD process. Where the alleged inaccuracy or incompleteness of the information is due to a clerical or an interpretation error, the correct information, as well as the Applicant’s explanations and any corroborating evidence should be recorded in full on the file without correcting or deleting any part of the original record. As a general rule, any requests for correction or deletion of information on record should be dealt with in the same way as a credibility concern, taking into account any additional information presented by the Applicant or obtained from other reliable sources. Decisions to grant or deny requests by asylum-seekers and refugees to access, correct or delete personal data and other information on the RSD file must be in accordance with UNHCR’s data protection policy and guidance. 11 For further reasons that may justify withholding information, please refer to UNHCR’s data protection policy and guidelines. 12 Children have the same rights to access, correct or delete information on file as adults. Parents or legal guardians may also make such requests on behalf of a child. Unless there is reason to believe that it is not in the best interest of the child to release such information to a parent or legal guardian, UNHCR shall handle the request in the same manner as a request from the child himself or herself. 25

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