Unit 3: Reception and Registration for Mandate RSD
transit and arrival in the host country/country of asylum. Whenever possible, staff members who conduct
Registration Interviews and provide assistance and counselling to child Applicants should have training,
knowledge and experience in interviewing and assisting asylum-seeking and refugee children (for further
guidance see § 2.8 – Children in UNHCR RSD Procedures).
STANDARDS & GUIDELINES
RSD-RELATED RESPONSIBILITIES OF REGISTRATION STAFF IN THE CONTEXT OF
THE REGISTRATION INTERVIEW GENERALLY INCLUDE:3
Review the RSD Application Form to ensure that all Applicants have completed the appropriate
sections of the form (see § 3.2.4 – Distribution and Completion of the RSD Applicant Form). In instances
where the information required in the RSD Application Form is captured at the time of the Registration
Interview, gather and accurately record the RSD-related information;
Verify information provided on the Individual Registration Form of the Refugee Status Applicant
and of children in the household who are applying for derivative refugee status. Where available,
missing information should be requested and added to the RSD Application Form and/or the UNHCR
case management database, as appropriate;
Confirm that the Refugee Status Applicant has identified all family members/dependants on the
RSD Application Form, including where appropriate those who have not yet arrived in the host
country/country of asylum and note the nature of each of the family/dependency relationship. Early
and accurate recording of this information will assist any subsequent determination of eligibility for
derivative refugee status (see § 5 – Processing for Claims based on the Right to Family Unity);
Request and copy identity documentation and any other documents that are relevant to the
determination of the refugee status claim, including birth and marriage certificates, and any other
documents that support the existence of the dependency relationship between the Refugee Status
Applicant and family members/dependants applying for derivative refugee status (see § 3.2.8 –
Supporting Documents);
Confirm that all accompanying family members and dependants who are applying for derivative
refugee status are present for the Registration Interview, and take appropriate steps to arrange for
attendance of missing individuals;
Identify and assist Applicants with specific protection or assistance needs and, where appropriate,
initiate referral to Accelerated RSD Processing (see § 3.4 – Applicants with Specific Needs).
Where an Applicant indicates that he/she has been previously registered with UNHCR, Registration staff
should obtain as much information as the Applicant is able to provide regarding the date and place of
the registration, the purpose of the registration, the entity who was responsible for the registration, and
the documentation that was provided. Wherever possible, Registration staff should follow up with the
UNHCR Office where the Applicant was previously registered to obtain the relevant information. Where
previous registration information is available, Registration staff should verify and update the registration
information, in particular information regarding births, deaths, marriages, or other developments
affecting the composition of the household or dependency relationships, or any changes in the status
3
For detailed guidance on UNHCR Registration staff non-RSD related responsibilities, including in Registration
Interviews, please refer to UNHCR’s Guidance on Registration and Identity Management.
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