NRC I Displacement, HLP and access to civil documentation in the north west of the Syrian Arab Republic
actors and other non-government actors. It was reported by the research
team that actors issuing civil documentation often use Government of
Syria templates which are widely available. It appears that some of these
templates may be exact copies of Government of Syria templates, i.e.
including the Government of Syria logo etc., while others are designed on
the basis of Government of Syria templates, but may not be exact copies
or contain Government of Syria logos.
Over three quarters of household survey respondents reported that they did
not experience any problems using documents issued by non-state actors
within the respective areas where they were issued, and where problems
were experienced or anticipated, this was because it was unclear whether
the documents would be recognised outside of the areas where they were
issued. Concerns were raised over the fraudulent issuance of documents
by household survey respondents and in FGDs and KIIs. It was reported
by the research team that it is very easy to obtain fraudulent documents in
north west Syria and that businesses have been established specifically for
this purpose. In FGDs, security concerns in relation to using documents
issued by non-Government of Syria actors outside of the areas where
they were issued were also raised, as well as problems of identity theft,
leading to violation of rights, such as HLP rights. On the other hand, it was
reported in FGDs that these documents can be useful in proving identity
and ensuring rights within the areas where they are issued, including
upon marriage; protecting HLP rights in relation to property transactions;
and proving educational achievements, thereby improving employment
opportunities. Key informants pointed to the challenges associated with
many people having lost civil documents and lack of access to the Syrian
Government Civil Registry database in order to verify the identity of those
seeking documents from them, often IDPs.
A key conclusion, then, is that unless people have sufficient resources
to pay facilitators to obtain lost or missing Government of Syria-issued
documentation or to update status in areas of Syria under Government of
Syria control, for instance, when key life events happen, there are extremely
limited options for people living in areas outside of Government of Syria
control to obtain or update vital official civil documentation. Yet they need
26 I NRC Assessment Report