Back to Contents situation, which has steadily deteriorated over the past several years, reached a critical point in 2020. UNRWA received US$ 940 million, US$ 649 million short of total requirements and US$ 60 million less than in 2019. The Agency’s financial situation remains uncertain with a shortfall of US$ 100 million as at mid-September 2021. As regards the situation of Palestine refugees in UNRWA fields of operations, the Agency regularly issues reports, emergency appeals, statements and press releases containing relevant information on political, economic and security developments as well as operational and organisational developments. These are all available on UNRWA’s website at the following link: https://www.unrwa.org/resources. […].” (Source: UNRWA: “Letter to United Nations High Commissioner for Refugees”, 22 September 2021) In its annual report for the year 2021, published May 2022, UNRWA’s department of health gave a summary of its primary mission: “UNRWA The UNRWA primary mission is to assist Palestine refugees in Jordan, Lebanon, Syria, Gaza and the West Bank to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services (RSS), camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA has its headquarters (HQ) in Amman, Jerusalem and Gaza.” (Source: UNRWA, “UNRWA Department of Health, Annual Report 2021”, 24 May 2022, p. 8) This UNRWA map, published in January 2020 provides information on the number of registered Palestine refugees, official camps, UNRWA schools, health centres and other facilities. 31 (Source: UNRWA, “Fields of Operations Map”, 1 January 2020) 31 Green text box in the image reads: 538,692 registered persons, 12 official camps, 66 schools, 1 vocational and technical training centre, 27 primary health-care facilities, 8 women’s programme centres, 1 community rehabilitation centre. 2. History of UNRWA and its mandate 26