A Study of Statelessness in South Sudan - 2017 Questions Answers Has DNPI or any other organization/institution or community members ever done any form of awareness on nationality application procedure and requirements [for example; blood group, passport size photo, age assessment, cost etc.]? What platforms were used for the awareness campaigns? Do you feel you know enough about procedures for acquiring a nationality certificate and the importance of such IDs? How did you get information on the importance of nationality certificates? [Probe: radio, TV, community leaders, friends etc.] What do you consider the most effective way of obtaining information on nationality in your locality? Is there any organization or institution currently providing assistance to people in order to get nationality certificates? If yes, which organizations or institutions? In what way do they help? Is there any additional assistance that can be provided? If yes, what assistance and By whom? In situations when an application for nationality certificate is denied, what do people here do? Is there an administrative system where individuals can get a fair hearing regarding their application? Please share any example of a case where a person appealed a decision denying a nationality certificate? Is there any legal counselling and assistance offered to people whose applications for nationality certificates were rejected or denied? Do you know whether UNHCR has provided any form of assistance to people in respect of nationality application? If yes, how does UNHCR assist people here to get nationality certificates? Are there IDPs or returnees living in this area? If yes, where did they come from? Do most of these IDPs or returnees have nationality certificates? What is currently being done to help them obtain nationality certificates? How would people help them further? SECTION 4: Current capacity of national authorities SPECIFY INDICATORS ADDRESSED, AS PER ToR OR OTHER RELEVANT PROJECT DOCUMENTS: - Existing structures - Past interventions of DNPI - Identification of major needs of DNPI - Obstacles to efficient implementation of nationality laws Questions Answers Does DNPI have an office or a mobile office in this area? Where do people who live in this area go to apply for nationality certificates? How do DNPI officers treat different ethnic groups from your experience? Do you feel the DNPI office in your area have all the equipment needed for them to function well? If no, what do you think needs to be changed? Do you know of any organization or institution has offered any assistance to DNPI? Which organization or institution? Which specific kind of support? Do you think DNPI still needs further support? What kind of support is still in need? 63