5 Community leadership,
participation and engagement
This research also aimed to understand how far
individual perspectives were known and reflected
in community leadership structures. Community
leaders and community groups (majhis, newer activist
community groups and traditional community groups)
were asked the same questions as refugees, as well as
questions exploring how they interacted with refugees
and external stakeholders. Rohingya refugees were
asked whether they had been asked about their views
on medium- to long-term issues and how they would
prefer to have these views gathered and represented in
order to ensure high-level discussions on their future
included their perspectives. Representing refugee
voices in high-level political and policy discussions is
critical, but often results in either token representation
or misrepresentation through diaspora or community
groups that may or may not reflect the perspectives of
refugees. In the case of Rohingya refugees, diaspora
or community groups engaged in these discussions
often do not live in the same locations as the refugees
they say they represent, and it has been unclear how
Rohingya refugees in Bangladesh feel about such
representation. With the large-scale displacement
of Rohingya into Bangladesh, multiple groups are
competing for influence within and outside the refugee
population. While the research found a generally
similar outlook among leadership groups on what
is needed to support people’s lives in the medium to
long term, the relationship between the refugees and
leadership groups was marked by a lack of trust in
some leaders, and leadership groups were not always
considered legitimate by individual refugees.
5.1 Community leadership
Community leadership13 among Rohingya refugees
is fragmented and seems increasingly marked by
competition and conflict between different civil society
groups. As a result, engaging with Rohingya refugees
and ensuring that their perspectives are represented in
higher-level policy dialogues is challenging: it can be
difficult to understand how different groups relate to
each other and the dynamics between them as well as
gauge their legitimacy and representation. As a result,
many humanitarian actors have decided not to engage
with these groups for fear of their political agenda, at
times resulting in a lack of effective engagement with
Rohingya refugees.
The camp management structure and the CiCs
significantly affect community leadership and
community relations. CiCs are mandated by the
government to assume all camp management
responsibilities. Officials sit under the Refugee Relief
and Repatriation Commissioner (RRRC) in the
Ministry of Disaster Management and Relief (see UN,
2019: 20–21). As part of their mandates, CiCs ‘liaise
closely with all actors and monitor service delivery
overall in the camps, ensuring gaps and duplications
are identified and addressed’ (UN, 2019: 21). Their
mandate also includes community outreach and
participation and informal justice mechanisms – an
area where assessments show challenges associated
with the quality of justice provision, the discrepancy
between women’s interests and the actions taken by
camp management, lack of female representation
and corruption (IRC, 2019: 6, 15). As per the 2019
JRP, ‘a new community representation model within
the camps should progressively be implemented that
includes grassroots community organisations and
religious leaders’ (UN, 2019: 21). According to the
JRP, ‘several community groups have been established
by CiC, agencies and other actors at the camp level
to support service delivery and maintenance, and
represent groups of the population’ (UN, 2019: 21).
Community representation and the organisation
of community life has been approached in a very
top-down way, and has been significantly shaped
both by aid agencies and by government officials.
Several refugees we interviewed said that their
community leaders, the majhis, were chosen and
appointed by CiCs rather than by the refugees
themselves, undermining their legitimacy; some
refugees felt that majhis were selected, not because
13 Community leadership here refers to how the community organises itself including through more political and/or violent means. Community
leadership does not refer to NGO-supported community organisation.
Humanitarian Policy Group
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