Better Must Come APPENDIX B A Interview Guide Date: Interview #: Time: Female/Male interviewee: Age: Community: 1. Prior to the 2003 grant of citizenship, were you able to access government healthcare services? a. If so, how did you access these services and what was your experience with these services like? b. If not, what prevented you from accessing these services? 2. Since the 2003 grant of citizenship, has your access to government healthcare services improved? a. If so, what has your experience with these services been like? b. If not, what has prevented you from being able to access these services? c. How have you coped with any discrimination, hostility, and other barriers to access that has been encountered when trying to access these services? 3. Are there healthcare services available to you other than those provided by the government? a. If so, what are they and how have you made use of these services? 4. Prior to the 2003 grant of citizenship, were you or your children able to access government education services? a. If so, how did you or your children access these services and what was your experience with the education system like? b. If not, what prevented you or your children from accessing these services? 5. Since the 2003 grant of citizenship, have your or your children’s access to government education services improved? a. If so, what has your or your children’s experience with these services been like? b. If not, what has prevented you or your children from being able to access these services? c. How have you coped with any discrimination, hostility, and other barriers to access that has been encountered when trying to access these services? 6. Are there education services available to you or your children other than those provided by the government? 39