Tool 5.1.1 – MENA AAP Reference Group Organization: UNHCR RB MENA with country operations, partners, and community-based organizations. Link: MENA AAP Reference Group Tool: TOR, Survey, Agenda and Minutes Templates Profile: The MENA AAP Reference Group Tool is a selection of documents (including templates for TOR, Agenda, Survey, Minutes) that can support the establishment of technical working groups to enhance AAP at local or national levels. Why to Use the Tool: The MENA AAP Reference Group Tool has been tested at regional level with UNHCR AAP focal points and community-based organizations. The Tool can be used to guide the agile establishment of AAP coordination structures and help build trust among members. The Tool can help promote community engagement, the development of joint initiatives (including developing FCRM training and communication materials and endorsing Grants for community and grassroots organizations), and learning and adaptation. How to Use the Tool: The MENA AAP Reference Group Tool can be adapted to the operational context and can be used internally or at interagency level. This may also include translation into local languages or inclusion of additional content, as needed. Tool 5.1.2 – MENA AAP Reference Group The MENA AAP Reference Group was established in 2021 by the RB MENA to support further progress, harmonization, and mutual learning on AAP across UNHCR operations and partners in the MENA region. As an overarching goal, the MENA AAP Reference Group aims to promote equal participation and access to AAP mechanisms for all forcibly displaced and stateless people through the contextualization of the UNHCR AGD Policy, UNHCR Operational Guidance on AAP, IASC Revised Commitments on AAP and PSEA 2017 and the UNHCR Strategic Directions 2022-2026. The MENA AAP Reference Group has been instrumental in the development of the MENA AAP Toolkit. Members have contributed to learning and adaptation in the MENA region by piloting innovative tools, sharing lessons learned and implementing specialized learning sessions during the 2021 and 2022 MENA AAP Learning Series. The MENA AAP Grant has been supported through members’ efforts to identify and support community-based and grassroots organizations across the region to implement projects aimed at enhancing equal access to AAP nd protection. MENA AAP Learning Series Organization: UNHCR Link: MENA AAP Learning Series Videos Profile: The Tool provides a repository of the first MENA AAP Learning Series launched in 2021. The recording of five key sessions is available in English, French and Arabic, as well as sign languages. The five sessions are short and include presentations of field application of AAP tools, including digital participatory assessments, feedback and complaints forms, hotlines, and WhatsApp trees. 500 participants from UN agencies, community and grassroots organizations attended the series and promoted the organization of similar AAP events across 19 countries. Why to Use the Tool: The Tool provides critical information on how to set up a comprehensive AAP mechanism, based on field-tested practices, and includes contact details for technical support. It is a quick and inclusive tool that can reach many different audiences, stimulating learning and adaptation. How To Use the Tool: The Tool can be disseminated as part of an e-learning package or presented face-to- face to individuals or groups. The Series can be used as inspiration for similar events. It can be used internally or at interagency level with a diverse audience. Learning sessions can be further enhanced by using accessibility features such as live captioning. The UNHCR MENA lessons learned guidance for live captioning provides a step-by-step guidance on using these features. Sign languages and inclusive communication techniques. UNHCR MENA AAP Learning Series July 2021. MENA AAP TOOLKIT: STRENGTHENING INCLUSION AND ACCOUNTABILITY TO AFFECTED PEOPLE 36

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