IN AFRICA MIGRATION FOR DEVELOPMENT II. The strategic framework for managing migration IN AFRICA work and education opportunities, and treatment according to minimum humanitarian standards. vii. Establish effective and fair procedures for individualised refugee status determination, including granting refugees meaningful access to such procedures, which should entail accessible, gender-responsive and culturally appropriate services and information. viii. Ensure that refugees and asylum-seekers are registered and issued with appropriate identity documents, so that their status can be easily identified in their dealings with public authorities and private institutions such as banks, employer organisations, housing/estate agencies and other institutions that require identification. ix. Train relevant law enforcement officials who have first contact with refugees (immigration officers, customs, police, etc.) in the obligations set forth in relevant international instruments, to enable appropriate and humane screening of asylumseekers at borders and referral to the competent authorities. x. Safeguard the human security and gender-differentiated needs of refugees (physical, material, legal and health), especially in the context of refugee camps and with particular attention to the needs of vulnerable groups (women, children, disabled, and older people), while at the same time ensuring that refugees are aware of national laws, regulations and their obligations to abide by these. xi. Strengthen water and sanitation infrastructure within refugee camps and settlements to improve the living conditions of refugees. xii. Provide technical training to the staff employed in refugee camps and settlements, including police, to respond to the needs of vulnerable groups; for instance to adopt measure to prevent gender based violence. xiii. Increase local protection capacities through the involvement of civil society, for example by engaging NGOs in the provision of legal and social counselling to refugees, preliminary interviews and preparation of files for National Eligibility Committees, and public information campaigns to counter stigma and xenophobia. xiv. Provide public information and awareness campaigns on the plight and rights of refugees, including the contribution refugees can make to the development of host communities, in order to counter increasing xenophobic tendencies and foster tolerance and understanding. xv. Develop mechanisms to ensure easy and timely access to refugee hosting areas, including through the (advance) designation of refugee residence areas, and calling upon the international community to assist with the rehabilitation of affected areas after refugee populations have departed. xvi. Implement measures to support communities that are hosting refugees and ease tensions that may emerge, including as a result of hosting communities resources being 59