TABLE OF CONTENTS
Introduction
4
Excluded from Public Services and Institutions
Education
Healthcare
Housing, Land, Property and Residency Rights
Public Distribution System (PDS) and Social Safety Net
Access to Jobs
Freedom of movement
10
11
13
14
15
16
17
Barriers to Solutions
Costs of Obtaining Documents
Overcrowded Civil Directorates, Over-stretched Courts and Complex Procedures
Unable to Return Home, Security Clearance Requirements
Obtaining death or missing persons certificates
18
19
20
20
21
Conclusions and Recommendations
22
Endnotes
26