At a Glance At a Glance 4. Aadhaar has supported inclusion State of Aadhaar 2019 | At a Glance • 1. Aadhaar is becoming ubiquitous in India • • • 95% of adults have Aadhaar, and on average use it once a month services for the very first time (e.g., rations, MGNREGS, social pensions, SIM cards, and/or bank accounts) For 8% of people, Aadhaar was their first ID ever 75% of children have Aadhaar Share of people who used Aadhaar to gain 2. A notable minority still does not have Aadhaar • • • 49% of people used Aadhaar to access one or more access to a service for the first time % of respondents for whom Aadhaar is the first ID 90% of residents in Assam and 61% of residents in Meghalaya do not have Aadhaar 30% of homeless and 27% of third-gender residents do not have Aadhaar 8% of people do not have Aadhaar – or an estimated 102 million people, 75 million of whom are children Largest groups of people who do not have Aadhaar % of respondents and their household members, and estimated number of people, who do not have Aadhaar Source: State of Aadhaar pulse survey, 2019 (N = 575,127) Note: Respondents and their household members present during the interview were asked to respond on behalf of themselves and all absent household members. Numbers in the text and the chart may not match due to rounding. 5. For many residents Aadhaar has improved service delivery • 80% of recipients feel Aadhaar has made PDS rations, MGNREGS, or • Using Aadhaar, residents were 40% more likely to obtain a new SIM card • 3. Updating is the hardest part of the Aadhaar process • • • • • 4% of people currently have errors in the information on their Aadhaar card 15% of people have an error in their linked mobile phone number; an additional 39% have not linked a number at all within one day, compared to using other forms of ID. 6. Problems with Aadhaar can lead to denial of welfare services, and at times exclusion • 33% of people who tried to update their Aadhaar details found the process difficult; one in five did not succeed social pensions more reliable 0.8% of people experienced exclusion due to Aadhaar-related reasons from a key welfare service (PDS, MGNREGS, social pensions) which they had earlier received. (Our survey also found that 3.3% of people experienced exclusion because of non-Aadhaar related reasons from a key welfare service which they had earlier received) 1% of MGNREGS job card holders did not get work the last time they tried due to Aadhaar-related reasons (compared to 31% due to non-Aadhaar related reasons) 0.5% of social pension beneficiaries did not receive their pension the last time they expected it due to problems with Aadhaar (compared to 5.7% who did not receive it due to non-Aadhaar related reasons and many more who could not identify a reason) 1.5% of PDS users experienced a biometric authentication failure and did not receive rations in their last attempt. However, 3.2% of PDS users received their ration despite biometric authentication failure. Error rates by type of data Share of people who have been excluded from services % of primary respondents and their household members over 15 years of age who have Aadhaar % of respondents 4% report at least one error on their Aadhaar card % of errors for information visible on the Aadhaar card Name: XXXX XXXX 0.5% report an error in their name DOB: XX/XX/XXXX 2.5% report an error in their date of birth Gender: X 0.3% report an error in their gender 0.5% report an error in their photograph Address: 0.6% report an error in their address S/O: XXXX XXXX, XXXX XXXX XXXX, % of errors for information not visible on the Aadhaar card Welfare Private Sector 15% report an error in their mobile number < 1% report an error in their biometric information Source: State of Aadhaar pulse survey, 2019 (N = 479,099); Source for biometric errors: State of Aadhaar in-depth survey, 2019 (N = 16,201) Note: Respondent and their household members present during the interview were asked to respond on behalf of themselves and all absent household members over 15 years of age. v vi