Long term response
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Governments should implement compulsory training around class, race and immigration status
biases which act as barriers to marginalised communities accessing their right to healthcare
Governments should also put diplomatic pressure on other governments to address
discrimination
Local organisations should coordinate their advocacy towards governments on ending racial
discrimination and antigypsyism
Stateless/Roma communities should organise and deliver education programmes for younger
generations on anti-discrimination and anti-gypsyism where those with experience share their
stories
3. Ensure stateless people have access to information
Immediate response
• Local governments should provide either financial support for stateless people to buy the
technology they need, or the technology itself, such as laptops, internet access, or smartphones
• Governments or NGOs should provide a free hotline for stateless people who need support,
advice, signposting, or someone to talk to. NGOs should also provide information that is
accessible to everyone and reach out through established networks and links with communities
to identify people who need help.
Long term response
• Governments should invest in developing culturally sensitive, accessible and translated advice
and information about services available to stateless communities and provide signposting to
these services. They should collaborate with community organisations to co-produce materials
so that they can do health promotion within their own communities, and involve stateless
people as translators and cultural mediators.
• Governments should invest in wider initiatives to support stateless people to connect online
and provide computer literacy programmes in different languages
4. Address barriers to legal procedures and free legal support
Immediate response
• NGOs should try to address any barriers to providing advice remotely to stateless people.
Lawyers and advice providers should offer pro-bono help online to stateless people and
charities.
• Governments should provide temporary identification documents for stateless people during
the crisis and stop immigration enforcement for the duration of the pandemic
Long term response
• Governments should take this as an opportunity to review and simplify the rules for accessing
and applying to immigration/asylum procedures and make legal aid available for stateless
people to resolve their status.
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