W HO WE ARE SERV I N G A N D W HY
Conclusions on statelessness. In 2018, two global compacts, on migration
and refugees, will be concluded under the auspices of the United Nations.
Ensuring that every individual is recognized as belonging and can access
the documents to prove their legal status is important and multifaceted
work. Governments with political will to do so can end the legal and
administrative causes of statelessness and lack of documentation, but
positive legislative and policy reform, modernized civil registries, and other
high-level initiatives often do not alone improve access to documentation
for those who need it. Effective access depends on the education,
awareness, and initiative of individuals in navigating legal identity
documentation processes and claiming their own rights. Knowledgeable
support can make an enormous difference in the lives of individuals.
This guide is designed to support community-based efforts that will
complement the high-level initiatives described above. Its focus is legal
empowerment through a community-based approach. The advice and
resources provided will also be relevant for other models of communitybased and grassroots justice services. The guide itself incorporates the
experiences of a wide variety of different models of grassroots justice
services. (For more, see A Note on the Preparation of this Guide.)
RELATED RESOURCE
Open Society Justice Initiative,
Community-based Paralegals: A
Practitioner’s Guide
Community-based practitioners can provide direct support to people
who are undocumented, under-documented, stateless, and at risk of
statelessness, and can also bring attention to their needs. This guide
was written with disadvantaged groups in mind, because disadvantage
compounds the inability of an individual to resolve basic administrative
and justice problems. Where lack of documentation is systemic, entire
communities may be undocumented and legally invisible. Paralegal
programs can be a particularly effective form of community-based support
in such situations. All over the world, paralegals have helped people obtain
documentation and use it to access rights and services. They have also
helped people to demand changes to the documentation system itself.
A primary tool that community-based practitioners such as paralegals
use is accompaniment. For the purposes of this guide, accompaniment
essentially refers to the process of guiding clients step-by-step as they
engage with the often complex web of state bureaucracy that makes up
a country’s civil documentation and identification systems. This has also
been called “navigating authorities.”
Community-based practitioners use a range of other skills in their work,
including:
• Information-sharing and advice-giving
• Advocacy, including advocacy based on specific data, for legal or
policy reform
• Litigation support
• Community organizing
• Collective casework
• Referrals
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A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y