•S  uccessful advocacy resulting in the implementation of a new policy or legal framework. •  When the community fully owns and runs campaigning and advocacy activities. • When community members automatically apply for birth certificates or ID cards when it is appropriate, without requiring a paralegal to motivate and support them. •  When community members know how to interact with government officials without paralegal support. •  When the state no longer discriminates in the areas the program addressed. Programs may also end because of a lack of funding or a major political change. Programs should be designed to ensure they have continued impact in such cases. Many programs train and assist local organizations or community groups to continue the work after they depart. CASE STUDY In the Republic of North Macedonia, MYLA prepared a short legal guide on the most important personal documentation procedures, as well as the documentary evidence required to obtain such documentation. Governmentsupported Roma Information Centres around the country have been sent copies of the guide. Thus the project has ongoing impact, and government buy-in. 7. BUILDING THE RIGHT TEAM: HUMAN RESOURCES THE PROCESS OF RECRUITING PARALEGALS will depend on the program model—whether paralegals are paid or not and whether the program recruits in the community or uses students, or both. Defining exactly what a paralegal will do is important for determining what kind of people you need to identify and recruit, what training they will need, how to supervise them, and what data can be collected based on how paralegals will interact with clients and cases.  ee 2.7 Determining the Form of Your Project for information on the S different models a paralegal program can have. 7.1 Identifying and Recruiting Staff and/or Volunteers Recruiting paralegals, whether students, volunteers, interns, or paid staff, may involve placing advertisements, holding community forums, and seeking candidates by asking local leaders, youth activists, women’s groups, and others. Application letters could be called for, or nominations of potential paralegals sought from the community. Some programs have found teachers or sports coaches tend to have the combination of patience and confidence they look for. If the program will have more than one paralegal in an office or area, seek gender balance, and balance with regards to other forms of diversity such as age and background, to make it easier to serve clients and bring different perspectives to the team. In other contexts, diversity of tribe, clan, or even perceived political sympathies might matter. Some programs must have female paralegals to serve female clients, who may CASE STUDY In Sudan, paralegals formed their own community-based association and registered before the Ministry of Culture as a legal entity. This enabled them to get funding directly from the European Union as a co-applicant with an established legal aid NGO, AMVO. CASE STUDY Norwegian Refugee Council has seen 10 situations where local staff launched their own projects in order to continue documentation and legal identity work after NRC’s exit from the country. A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y | 73