IMP LEMENTATIO N
of their communities, such as members of nomadic communities who
have moved to urban areas, the disabled, and women in societies where
men dominate public life. Projects should train paralegals to overcome
these barriers through relationship-building, clear communications, safe
spaces, or discreet service delivery.
reate an outreach strategy in line with the needs, priorities, scope,
C
and geographical distribution of the problem, based on what you
learned in the project research phase. See 2.2 Needs Assessment and
4. Building Key Relationships for further guidance.
Having a permanent base in the community
RELATED RESOURCE
Related resources for more
detailed guidance on paralegal
program operations in general:
• Community-based Paralegals: A
Practitioner’s Guide, Open Society
Justice Initiative
• How to develop a community
paralegal program, Namati
• Community Paralegal Manual,
Timap for Justice
Establishing a physical presence and publicizing office walk-in hours
make you accessible to at least some of the affected community, and
may be worth the expense and trouble to formalize an institutional
relationship through a premises-sharing agreement or maintain an
independent venue. Projects have successfully partnered with local
human rights or community centers to provide a hub for their services.
Nonetheless, there will always be many people who are not able to come
to you, and mobility is key for wider outreach.
Community meetings or group workshops
Presenting your services at a community meeting—either one already
scheduled or one you organize—may efficiently get word out to a large
number of people. Group “know your rights” trainings or workshops are
a good way to publicize your information. Other programs may have
such events planned and welcome your involvement. Local leaders may
also be allies: in many countries, paralegals are able to take advantage
of meetings called by local administrators to spread the word about
the importance of documentation and the paralegal services. Having
case forms or sign-up sheets at such events is a good way to get the
information you need to follow up.
Door-to-door
Knocking on doors at a time of day when people are likely to be home is
an effective way of seeking out persons in need of paralegal assistance.
It does, however, take a lot of time and may involve travel costs. Most
projects use this strategy only to target areas where they believe there
are many high-risk or vulnerable potential clients.
School, clinic, or hospital visits
Potential clients may use public services, and having a presence here
(physical or through posters/flyers/leaflets) can help potential clients
see your program as trustworthy. Healthcare workers and teachers may
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A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y
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