START UP Using data for paralegal supervision Records of casework and outreach activities such as workshops can also be useful to measure and improve the performance of paralegals. Search filters make it possible to check whether clients due for follow-up have been contacted, or whether those listed as closed have an outcome recorded, for example. Data entry can be boring and seem like a burden. Thus it is important to show paralegals and others the interesting statistical analysis a database makes possible and how it can be used. This can encourage paralegals to collect and enter data well. One way of doing this is to present graphs or tables on various trends, such as number of documents issued within a particular time period, during trainings. Asking paralegals to use this information as if they were the program manager can be helpful as well. RELATED RESOURCE RELATED RESOURCE Open Society Justice Initiative, Children of Nubian Descent in Kenya v. Kenya. For more information on planning, monitoring, and learning for success, see these related resources: • How to develop a community paralegal program, Namati (interactive guide). See “Ensuring quality” and “Evaluating and documenting impact.” • Community-based Paralegals: A Practitioner’s Guide, Open Society Justice Initiative: See 8.1, Program Evaluation. • Refugee Rights Toolkit, Asylum Access (interactive guide). See Results-based management chapter. 68 | A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y