76 . MOPAN 2017-18 ASSESSMENTS . UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST
UNRWA has a system of internal controls that are intended to safeguard assets, ensure adherence
to regulations and rules, including management policies and procedures, and prevent fraud. The
Assurance and Advisory Services Division (AAS) of DIOS carries out regular internal audits of UNRWA’s
programmes and functions (17 audits in 2017) and the rationale for the selection of audit subjects
and the audit objective is detailed. DIOS prepares its work plan in line with the work done by other
oversight bodies such as the United Nations Board of Auditors, the Joint Inspection Unit, the Office of
Internal Oversight Services of the Secretariat of the United Nations, and work commissioned by donors.
. Audits are conducted in accordance with DIOS standards which are designed to conform to the
International Standards for the Professional Practice of Internal Auditing. Assessment on conformity
1, 6, 21, 24, 36
to IIA standards has not yet been conducted. Upon audit completion, the AAS team closely monitors
the status of the implementation of the recommendations in accordance with internally established
procedures for recommendation follow up. AAS is working to incrementally develop an enabling
infrastructure that supports the AAS Division in providing assurance and advisory services that meets
international internal auditing standards. Internal audit capacity is being built through increased staff
training. Results of internal audits conducted during the year are summarized in the relevant DIOS
annual reports which are shared with the donors at the AdCom as well as publicly available on the
UNRWA website.
MI 4.4 Evidence confidence
MI 4.5: Issues or concerns raised by internal control mechanisms (operational and financial risk
management, internal audit, safeguards etc.) adequately addressed
High confidence
Score
Overall MI Rating
Satisfactory
Overall MI score
3
Element 1: A clear policy or organisational statement exists on how any issues identified through
internal control mechanisms will be addressed
Element 2: Management guidelines or rules provide clear guidance on the procedures for addressing
any identified issues, including timelines
Element 3: Clear guidelines are available for staff on reporting any issues identified
Element 4: A tracking system is available which records responses and actions taken to address any
identified issues
4
3
3
3
Element 5: Governing Body or management documents indicate that relevant procedures have
been followed/action taken in response to identified issues, including recommendations from audits
3
(internal and external)
Element 6: Timelines for taking action follow guidelines/ensure the addressing of the issue within
twelve months following its reporting
MI 4.5 Analysis
2
Source document
In the MTS 2016-21 UNRWA commits to ensuring that accepted recommendations of audits,
evaluations and inspections, as well as decisions relating to fraud, corruption and other financial
irregularities, are promptly followed up and implemented. The Department of Internal Oversight
Services remains responsible for tracking, following up and quality checking the implementation of
recommendations from Internal Oversight. Follow-up mechanisms are in place to systematically track
the implementation of recommendations. These mechanisms serve to monitor recommendation
compliance, evaluate the timeliness of interventions, assess performance, and identify any gaps and
challenges that affect progress.
1, 2, 3, 6, 8, 15, 17, 24,
29, 31, 43, 79, 80, 81,
134
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