regardless of their legal status in Lebanon,71 the restrictions on their freedom of movement limit the ability of many Palestinian refugees from Syria to access humanitarian assistance.72 Specifically, their illegal status affects their ability to access hospitals contracted by UNRWA and run by the Lebanese government or private enterprises.73 Furthermore, due to their lack of proper documentation, their access to other services and justice is restricted.74 In Jordan, more than 13,836 Palestinian refugees from Syria had sought support from UNRWA as of April 2014. These refugees have critical needs for shelter, food and essential non-food items.75 In April 2012, Jordan adopted a no-entry policy that has subjected hundreds of Palestinian refugees from Syria to refoulement – i.e., return at the border.76 Moreover, dozens of Palestinian refugees from Syria have been forcibly returned to Syria from Jordan.77 Similar to the situation in Lebanon, Palestinian refugees from Syria continue to enter Jordan through unofficial border crossings, at times relying on smugglers,78 remaining in the country illegally and living in hiding for fear of being arrested or returned to Syria.79 Generally they “do not come forward for assistance until several months after their arrival, when they have exhausted their resources and coping mechanisms.”80 Since April 2012, the Jordanian government has been forcibly transferring Palestinian refugees from Syria who enter the country illegally to Cyber City,81 a “closed facility near the border where their movements are severely restricted.”82 The facility, also referred to as a “refugee camp,”83 housed approximately 190 Palestinians as of mid-2014.84 Despite the small number of persons affected, the conditions at Cyber City, which amount to arbitrary detention, constitute a serious violation of human rights, particularly the right to freedom of movement. 71 12 “Questionnaire Answered Collaboratively by Members of UNRWA’s Lebanon Field Office,” July 16, 2014. 72 Interview with Lama Fakih, Syria and Lebanon researcher at Human Rights Watch, July 7, 2014. 73 “Questionnaire Answered Collaboratively by Members of UNRWA’s Lebanon Field Office.” 74 ACAPS and MapAction, Quarterly Regional Analysis for Syria (RAS) Report, Part II - Host Countries, April 2014, 1. 75 UNRWA, “PRS in Jordan,” accessed July 4, 2014, http://www.unrwa.org/prs-jordan. 76 ACAPS and MapAction, Quarterly Regional Analysis for Syria (RAS) Report, Part II - Host Countries, Syria Needs Assessment (SNAP), July 2014, 22. 77 Human Rights Watch, “Jordan: Obama Should Press King on Asylum Seeker Pushbacks,” March 21, 2013, http://www.hrw.org/news/2013/03/21/jordan-obama-should-press-king-asylum-seekerpushbacks. 78 Human Rights Watch, Not Welcome: Jordan’s Treatment of Palestinians Escaping Syria, August 2014, 15, http://www.hrw.org/sites/default/files/reports/jordan0814_ForUPload_0.pdf.Human Rights Watch has also documented how Palestinians circumvent Jordan’s ban on their entry. Ibid., 15–17. 79 ACAPS and MapAction, Quarterly Regional Analysis for Syria (RAS) Report, Part II - Host Countries, April 2014, 18. 80 Ibid. 81 Human Rights Watch, “Jordan: Bias at the Syrian Border,” July 4, 2012, http://www.hrw.org/ news/2012/07/04/jordan-bias-syrian-border. 82 UNRWA, Syria Crisis Response Annual Report - 2013, 2014, 11. 83 UNHCR, “Jordan - Irbid Governorate - Cyber City Refugee Camp,” Syria Regional Refugee Response - Inter-Agency Information Sharing Portal, accessed July 11, 2014, http://data.unhcr.org/ syrianrefugees/settlement.php?id=208&country=107&region=74. 84 Together with about 200 Syrian refugees (UNRWA, Syria Regional Crisis Response: JanuaryDecember 2014 – Mid-Year Review, 2014, 22, http://www.unrwa.org/sites/default/files/syria_ regional_crisis_response_midyear_review_2014.pdf.). Handbook on Protection of Palestinian Refugees