Unit 2: General Issues Authorized legal representatives may request, with the express consent of the Applicant, and UNHCR must share, to the extent possible, all medical, psychiatric and other expert reports as well as any other documents submitted by or on behalf of the Applicant. Legal representatives may, on request, access on the UNHCR Office premises and under supervision, or through other secure and appropriate means as established by UNHCR Offices, the transcript or audio recording of the Interview with the Applicant. All disclosure of information to a legal representative must be in accordance with UNHCR’s data protection policy and must respect the Applicant’s right to confidentiality. (c) Professional Conduct and Adherence to Code of Ethics A legal representative must be bound by a code of ethics or professional responsibility. This may be established through a national system of bar registration, or through organizational or individual adherence to a code of ethics such as the Nairobi Code. At the time of the recognition of the authorization to act as a legal representative, UNHCR should inform the Applicant of the obligation of the legal representative to abide by a code of ethics. The legal representative should provide the Applicant with a copy of the applicable code of ethics on request. In cases where the legal representative does not have professional accreditation or is not a member of an established and reputable organization providing legal representation to asylum-seekers and refugees, a copy of the Nairobi Code should be provided to the legal representative as well as the Applicant. Applicants need to be made aware of existing standard office complaints procedures by which they are able to bring issues to the attention of UNHCR, including in relation to the professional conduct and ethical practices of legal representatives. Legal representatives must also be made aware of existing standard office complaints procedures by which they are able to bring issues to the attention of UNHCR. 69