34    Can’t Stay. Can’t Go. Refused asylum seekers who cannot be returned I don’t really see it come up very often. (Red Cross staff member, Leeds) Provide legal aid for Stateless applications Two staff members felt there is a need for legal aid for Stateless applications. Provide advice around AVR The staff member in Leeds stressed that, since the Home Office has taken the AVR programme in house again, there is no longer impartial advice on AVR. Such advice is invaluable. Make people feel valued The staff member in Teesside felt there is a need to “make these people feel valued – people want to feel like they’re doing something worthwhile”. She felt this could be achieved in a number of ways, including providing volunteering opportunities, having better access to structured English and maths classes on a long-term basis, and having access to a sewing machine to make things for their children. Recognise mental health issues One of the staff members in Glasgow (Glasgow 1) called for greater awareness and recognition of mental health issues in this group, particularly relating to trauma. Consider the length of time people have been in the UK A number of our participants have been in the UK for more than ten years. The staff member in Leicester felt this needs to be considered: 3.17 Closing comments Closing comments from our participants related mostly to the need for better understanding of the level of suffering experienced by refused asylum seekers who cannot be returned. I think there should be a greater understanding of the levels of suffering that people do experience as a result of destitution, and taking that into account and what is humane to put people through. (Red Cross staff member, Glasgow 1) Kasim (Iraq) would like the Home Office to walk a mile in his shoes: If government come and stay with some asylum seeker, homeless people, no have food, no eat, no have clothes, no have place for live, no have anything, live in the street. After, he’d understand how it is very difficult for you…. After, he understand what happen. But, you know, Home Office have this nice life. He sleep in that condition, have nice car, have nice money – he no care about me. But if he one day, two day, come to feel sleeping in outside park, or sleep in the street, and no food. After he understand how this is hard life. And if he sees people in this situation, without family, without country, without everything; if he understand this life, people, why people leave their country and come here, then he will have to think about people. (Kasim, Iraq) Walid (Algeria) concluded: If you have come here ten years ago, it’s not really reasonable for them to be removed and sent back to a country where maybe they’ve not spent loads of time, and they’ve got no connection there. (Red Cross staff member, Leicester) I don’t want to be rich, big money, nice house, nice life. No, I don’t want to be rich or nice life. I need just a normal life. (Walid, Algeria)