An Agenda for a Dignified and Sustainable Rohingya Refugee Response in Bangladesh
different understandings of protection in the humanitarian response resulting in uneven and
fragmented delivery of protection services.152
While protection mainstreaming trainings have been delivered, implementation remains an ongoing
challenge with varying degrees of refugee protection expertise and prioritisation among humanitarian
partners.153 Focal points for protection, child protection, GBV and Protection against Sexual
Exploitation and Abuse (PSEA) along with Protection Emergency Response Units (PERU) are deployed
at camp-level to ensure camp-level coordination, community engagement and identification/referral
of protection cases. 154
Protection mainstreaming can also be strengthened through greater engagement with human rights
mechanisms and actors in line with GCR commitments and the whole-of-society-approach. Globally,
UNHCR’s alliances with human rights systems has yielded positive protection outcomes such as
changes in national legislations and policies, improved programming and coordination as well as
follow-up and referrals in individual cases.
The complex humanitarian coordination structure in the Rohingya refugee response in a restrictive
protection environment has affected protection delivery. It is imperative that technical expertise is
complemented by innovative programming, strong networks, operational partnerships and
diversified/independent funding streams for protection NGOs in order to successfully prioritise and
centralise refugee protection.155
3.3.1 Leadership and meaningful participation of affected communities
Independent evaluations of UNHCR, UNICEF and IOM’s response to the Rohingya crisis in Bangladesh
found gaps156 in accountability to affected populations (AAP). 157 Since 2019, the Joint Response Plans
have incorporated an Accountability Manifesto158 to ensure that timely and accurate information is
provided, feedback collected from refugee and host communities through multiple channels and
effective resolution of feedback/complaints by relevant actors. The manifesto is to be implemented
across camps and sectors by the Communications with Communities (CwC) Working Group. However,
concerns have been raised about the quality of accountability mechanisms and awareness of the
manifesto among different stakeholders, including affected communities.
152
Lewis Sida and Ed Schenkenberg, Synthesis of Rohingya Response Evaluations of IOM, UNICEF and UNHCR, December
2019, p. 14, available at https://www.unhcr.org/5e453ea64.pdf
153 Sida et.al, supra n. 57.
154 2020 COVID-19 Response Plan, Addendum to the Joint Response Plan, Rohingya Humanitarian Crisis, April-December
2020, available at https://rohingyaconference.org/doc/BGD_JointResponsePlan_Covid19_Addendum.pdf
155 Sida et.al, supra n. 57, p. 64
156 Sida and Schenkenberg, supra n. 152, p.29
157 Accountability to Affected People (AAP) is the active commitment of humanitarians to ensure communities themselves
have the power and influence to determine and act on their own priorities for preparedness, response and recovery. See,
OCHA, Accountability to Affected People, Global Humanitarian Overview 2021, available at
https://gho.unocha.org/delivering-better/accountability-affectedpeople#:~:text=Accountability%20to%20Affected%20People%20(AAP,for%20preparedness%2C%20response%20and%20re
covery.&text=Systematically%20sharing%20timely%2C%20relevant%20and%20actionable%20information%20with%20co
mmunities.
158 CwC Working Group Cox’s Bazar, The Accountability to Affected Populations Manifesto (AAP) Manifesto: Strengthening
Accountability through Communication and Community Engagement, January 2019, available at
https://www.humanitarianresponse.info/sites/www.humanitarianresponse.info/files/documents/files/accountability_man
ifesto_cwc_wg_20190801.pdf
Act for Peace / May 2021
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