Lebanon. Storm Norma brings misery to Syrian refugees. © UNHCR/Diego Ibarra Sánchez 5. Organizational Learning and Adaptation 5.0 Overview UNHCR has introduced a new context-specific Results Framework through which operations, regional bureaus and headquarters divisions develop their strategic visions and theories of change, through partnership with communities, organizational learning and adaptation. UNHCR has also developed physical and digital communities of practice to share learning and develop capacity on accountability across regions. LEARNING AND ADAPTATION UNHCR AGD Policy on Age, Gender and Diversity Interventions, planning, priority setting, course corrections, and evaluation are informed on an ongoing basis by the views of displaced and stateless people. Core action: “At a minimum, UNHCR operations will adapt programmes and strategies in response to input from persons we serve, and document this in Country Operations Plans and Annual Reporting”. 5.1 Organizational Learning and Adaptation Tools Organizational Learning and Adaptation Tools 5.1.1 MENA AAP Reference Group 5.1.2 MENA AAP Learning Series 5.1.3 MENA AAP Grant for Community and Grassroots Organizations MENA AAP TOOLKIT: STRENGTHENING INCLUSION AND ACCOUNTABILITY TO AFFECTED PEOPLE 35

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