Lilian 42 years old Amudat District Lilian is a 42-year-old married woman living in Amudat district. She has five children and works as a farmer. To make ends meet, she also runs a small business selling household necessities like salt, and tea leaves. As we interview her, she’s in haste, and tells us she has to get back to her business. She tells us that her husband doesn’t do much work to help out with the household’s expenses. She described the experience of being chased away from a health centre, saying: In May 2020, I felt body pain. I left home to the health facility (Loroo HC III), at the gate I was asked to present the national ID, I did not have it. They told me to go back and come back with it. I went back home looking for the ID but failed to get it and returned to the facility, but I was not allowed in. It was already late. I returned home amidst all the pain for the entire night, and I was able to find the ID and went back the following day with it and I was allowed in and offered the services. When we asked Lilan if she had raised a complaint, she told us that: For registration, I did not report anywhere, but when I was blocked from accessing the health facility for lack of an ID, I reported it to the parish councilor. I went with the councilor to the nurse, but it was late in the evening, and I was told to go back the next day. The following day, I went together with the councilor and the ID. Even though it was clear that Lilian had merely forgotten her national ID at home and was entitled to access the care that she had sought, she was told that if she forgot it again she might be denied again. She told us that, “We were told that the importance of having the ID is that without it, you can be denied services.” 56 Chased Away and Left to Die