between payment providers, has made this very difficult in practice. Many older persons we spoke with confirmed that it had been extremely difficult to register an alternate recipient, even though they were sick or disabled. It was felt that these requests were often viewed with suspicion by the administrators, who preferred to believe that you must have died if you did not travel to the payment point. One focus group participant told us: Sometimes helpers are sent away. Figure 14. A SCG enrolment form and national ID being checked. You carry an old mama who cannot move, just to avoid getting frustrated and incurring double transport costs. These SAGE officials when you come to claim for another person say that the beneficiary died, [and that is why] I don’t want to bring [the beneficiary] to collect personally. The insistence on requiring often very old, disabled persons to travel to a payment distribution point has led to macabre results. In one focus group, a participant recounted the story of a man who was too sick to collect the cash transfer on his own. The participant told us: He sent a representative to collect the money on his behalf but the SAGE officials denied him. They said the actual beneficiary had to come physically in order to get his money. So the sick man had to be transported to the SAGE distribution point. However, along the way, he passed on. The officials had to take fingerprints from a dead body so as to release the money that was due to him. If it is possible, the SAGE officials should at least be able to allow an alternative person to collect money on another’s behalf in case the beneficiary cannot make it physically. “If you get money and leave, you are done for”: payment service providers Figure 15. Older persons trying to move around the payment point in Namayingo. 44 Chased Away and Left to Die Participating in the SCG cash transfer programme now requires a triple registration process: first, registration with NIRA for a national ID; second, registration and enrolment with the ESP for the SCGprogramme itself; and third, registration with