Gender, Labour and Social Development (MGLSD) are now unable to set their own policies
on identifying beneficiaries. Instead, they must base decisions on NIRA’s data and issuance
schedule. Local health workers and government officials are expected to enforce policies
that require verification of an NIC and record the NIN, but they receive no tangible
benefits for their programmes. They must insist on recording the national ID numbers of
new mothers to provide notice of birth, but cannot help those same mothers obtain birth
certificates for their children. They are left to face the backlash from their communities
when national ID policies exclude people and degrade trust in the political system.
One story we encountered during our field research may serve as a warning of
the unintended consequences of the current approach to Ndaga Muntu. At one facility
in Namayingo, Bukana Health Centre III, health workers refused to give medical care to
a sick child whose mother could not produce her Ndaga Muntu. Only after the child had
gone into convulsions and an enraged group of community members mobilized to gather
at the health centre, did the health workers relent and agree to provide treatment. This
incident forced the health centre staff to decide on their own local policy change: they
would no longer strictly require the national ID in order to avoid further damaging their
relationship with the local community. Similar outbursts of anger have been reported by
parliamentarians and journalists.54 Many of the individuals we spoke to across Uganda
are frustrated by Ndaga Muntu and it is difficult to predict how that frustration will be
expressed over time.
NIRA gained a new Executive Director, Rosemary Kisembo, in May 2021. She brings
to the role the expertise in IT systems that President Museveni was seeking.55 She estimates
that it will take another eight years to finish the registration processes and issue every
Ugandan citizen with a NIN.56 Meanwhile, the government has also announced that it will
replace all existing Ndaga Muntu cards by 2024 with a newer, more expensive card with an
electronic chip.57 Not only will this require a significant additional investment to produce
and issue these new cards, it is not at all clear how fancier technology will solve any of
the existing problems in the system. Before the government invests any more funds and
political capital into this system, we must ask: are the benefits worth the costs?
***
This report will present some of the evidence that we have gathered through our
research in Uganda over a period 7 months, with the hope that it will help inform the
democratic debate about Ndaga Muntu moving forward.
• In the first section, we briefly explain why we undertook this research and our
focus and methodology.
• In the second section, we share the experiences of older persons and women
living in poverty across six districts of Uganda who have negatively encountered
the integration of Ndaga Muntu system in two specific contexts: access to public
health care for women and provision of the SCG. We argue that the accounts we
share in this report raise urgent concerns from the perspective of the human right
to health and social security.
How a National Security Approach to Uganda’s National
Digital ID Has Led to Wholesale Exclusion of Women and Older Persons
17