Government offices People who are seeking service at a government office already have some knowledge of the process. Therefore this should not be your only outreach method. But placing flyers in waiting areas or sending a paralegal to attend sessions or hearings where decisions are handed out can reach motivated clients, including those who have been attempting applications on their own but are at risk of giving up due to challenges they encounter. Referrals from other organizations or service-providers Other organizations that serve the population you wish to serve can be an important source of clients. Some organization types to consider: • Governmental agencies or legal aid providers • CSOs • United Nations agencies • Groups supporting the homeless • Groups supporting failed asylum seekers • Groups supporting religious minorities When establishing referral mechanisms, ensure that those services with which you wish to formalize relations have similarly high ethical standards. CASE STUDY Innovations and Reform Center Georgia (IRC) hired a consultant to help them with outreach to the Roma community. Based on the consultant’s advice, the project helped organize a Roma cultural festival, where people who made successful documentation requests with the project’s support received their birth certificates and ID documents. This led others to seek their services. IRC also showed interest in issues affecting the community apart from documentation. For example, they have provided school supplies to children.  ee 9.5 Referrals and 4. Building Key Relationships for guidance on S setting up such partnerships. Immigration detention or border transit centers Stateless and undocumented persons who have crossed international borders are at great risk of detention. Access to detention centers may be limited—in some contexts to lawyers only—so seeking to display contact information and basic facts about statelessness may allow affected individuals to understand their situation and if possible reach out to you. Mobile registration initiatives Mobile clinics, in which paralegals travel to a community to raise awareness and offer assistance, are a popular mode of bringing services to clients. Paralegals may travel to distant locations to gather a large number of application forms at once, and then transmit these themselves to the relevant government office—though projects should carefully consider whether this kind of activity might undermine genuine client empowerment. Paralegals may also organize mobile courts or mobile documentation drives in conjunction with authorities, bringing officials into a community to process applications; this type of mobile exercise can promote empowerment by ensuring all applicants directly interact with the government. DISCRIMINATION EMPOWERMENT SUSTAINABILITY DATA RELATED RESOURCES (EXTERNAL) RELATED SECTIONS (WITHIN) A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y | 89