4 4  eligious groups, places of worship R  ultural organizations supporting individuals of a particular C background 4 4 4 4 4  anguage classes L  kills training NGOs S Microfinance or microcredit institutions Interpreters or translators Projects working on community integration and reconciliation such as sports / creative initiatives 4 CSOs that specialize in supporting particular groups, e.g. migrants, refugees, children, women 4 Humanitarian assistance organizations Projects should build relationships with referral organizations, community groups, or service providers. Formal written or online systems for referral can be useful. Your project can also educate other organizations on statelessness and documentation difficulties, so that they can identify these problems more readily. Such partnerships may benefit from initial meetings to explain paralegals’ activities and discuss how they can refer clients—on what issues, and what follow-up system to use to determine the outcome of referrals. It may be useful to sign a Memorandum of Understanding or contract with referral organizations, and conduct joint trainings of staff on how to handle referrals.  ee 4. Building Key Relationships for information on building strong, S collaborative networks. Follow-up on the outcome of referrals made is important, in order to ensure CSOs and service providers are correctly receiving clients, although this may necessitate opening files for individuals you do not otherwise take on as clients. Simplified intake forms—with just contact information and a summary of the issue—might be adapted for this purpose. CASE STUDY The Project for the Registration of Children as British Citizens (PRCBC) provides assistance to children whose lack of financial resources bars them from accessing British nationality, to which they are otherwise entitled. Volunteers, including both solicitors and non-lawyers regulated by the Office of the Immigration Services Commissioner, advise and represent these children, who have been born in the United Kingdom but were not born British citizens. Casework can involve pressing the authorities to deal with citizenship applications correctly, and to use flexibility and discretion if all the documents which they might expect to see or request are not available. The NGO also advocates for government departments to liaise with each other to share information which they have but which they will not reveal to outside individuals for data protection reasons. How to ensure referrals contribute to empowerment •P  artner with organizations or service providers that support equality and non-discrimination. •W  hen training other organizations or service providers to whom you will refer clients, or who will refer clients to you, ensure training covers an empowerment approach. •C  reate partnerships with referral organizations that can further empower clients through skills training, access to employment opportunities, literacy, and so on. DISCRIMINATION EMPOWERMENT •P  artner with lawyers who will make sure casework and decisionmaking is client-led. SUSTAINABILITY DATA RELATED RESOURCES (EXTERNAL) RELATED SECTIONS (WITHIN) A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y | 111