NASLOV CONTENTS PODNASLOV I. INTRODUCTION 3 I.1 Framework, scope and objective 4 I.2 Source of “good practice” 5 II. STRUCTURE 8 II.1 The authority in charge 9 II.2 Relationship with asylum procedures 10 III. ACCESS 13 III.1 Legal conditions of submitting a claim 14 III.2 Practical access to the determination procedure (where and how to submit a claim for protection) 15 III.3 Ex officio initiation of statelessness determination 16 III.4 Applicant’s status during the procedure 17 IV. PROCEDURE 19 IV.1 Clear and realistic deadlines 20 IV.2 Access to free-of-charge translation and interpretation 21 IV.3 Access to legal assistance 21 IV.4 Access to and the supervisory role of UNHCR 22 IV.5 Mandatory interview 23 V. ASSESSMENT 25 V.1 Shared duty to substantiate (burden of proof) 26 V.2 Appropriate standard of proof 27 V.3 Evidence assessment 28 VI.APPEAL 31 VII.STATUS 35 VII.1 Length and type of residence 36 VII.2 Access to the labour market 37 VII.3 Access to education 38 VII.4 Access to health care and social assistance 39 VII.5 Facilitated naturalisation 39 2