Original: Spanish
(d) Establish electronic registration and database systems that facilitate systematic data recording,
information gathering and authorized access for the accurate tracking of cases and tabulation of
statistics.
(e) Strengthen the systems for the provision of country‐of‐origin information, with specialized
officials and an ongoing training programme for eligibility staff in the use of this information in
their decisions.
(f) Consolidate national refugee status determination systems, particularly to guarantee:
i.
Effective access to refugee status determination procedures, especially at borders, airports
and ports, that respect due legal process and regional and international standards;
ii.
Respect for the principle of non‐refoulement and the right to legal representation, if
possible through mechanisms that are free of cost, with qualified interpreters or
translators;
iii.
The principle of confidentiality for the applicants and their asylum claim and the
applicants’ right to be heard through a pre‐established and objective procedure including
an assessment of the risk to their most fundamental rights, and the possibility of
contacting UNHCR;
iv.
The asylum‐seekers’ right to receive a decision on their case in writing, which duly
founded and reasoned, within a reasonable, set timeframe, applying the principles of good
faith and benefit of the doubt.
(g) Establish independent administrative appeal and judicial review bodies, respecting the right to
appeal with suspensive effect until the competent authority takes a final decision.
(h) Strengthen the differentiated approach to age, gender and diversity, both in refugee status
determination procedures and in decisions regarding applications for family reunification, as
appropriate.
(i) Develop and implement priority procedures – with the participation of a legal representative
and/or guardian, as appropriate – in cases concerning unaccompanied and separated children,
guaranteeing the minor’s participation according to their age and maturity.
(j) Develop protocols or procedures for protection, assistance and the search for durable solutions
for refugee and asylum‐seeking children who are unaccompanied and separated from their
families.
(k) Provide personal identification documents, as quickly as possible, in order to prevent
discrimination against asylum‐seekers and refugees.
(l) Distinguish between the legal status of refugees from the migratory category or status granted
for their residence.
(m) Strengthen institutional capacities and the education and training of officials in order to
maintain quality asylum systems through improved inter‐agency coordination, the identification
of additional human and financial resources, and implementation of regional training and
twinning programmes through South‐South cooperation.
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