N AT I O N A L I N Q U I R Y R E P O R T ZIMBABWE HUMAN RIGHTS COMMISSION For Human Dignity 1. Increase allocation of funding to the DRG to enhance efficient service delivery and address shortages of equipment and consumables e.g. ink, passport paper, computers, printers and vehicles. 2. Grant Treasury concurrence for unfreezing of staff positions within the DRG to address inadequate human resources. 3. Grant Treasury concurrence to hire staff who are conversant in local languages in the relevant communities and who are disability-sensitive to address the lack of diversity in human resources. 4. Avail budgetary support for implementation of the Devolution Strategy in line with Section 264 of the Constitution to address the lack of decentralisation of the DRG. 5. Increase in budgetary support to the DSW to address lack of resources by the Department to implement its mandate of carrying out investigations needed to support applications for registration and acquisition of other national identity documents by vulnerable groups. 7.6 Parliament of Zimbabwe Legal Framework 1. 7.7 Pass the proposed pieces of legislation when suggested by various line ministries on access to documentation to address the lack of alignment and gaps in laws related to access to documentation. Public Service Commission Administration of Documentation 1. Unfreeze all staff positions within the DRG and seek Treasury concurrence to address inadequate human resources for this Department. 2. Grant the DRG permission to hire staff who are conversant in local languages spoken in the communities that they are deployed to address lack of diversity. 7.8 Department of Social Welfare Administration of Documentation 1. Request an increase in budgetary support to address lack of resources for implementing the mandate of carrying out investigations needed to support applications for registration and documentation. 2. Facilitate registration of institutionalised children, PWDs and the elderly so that they can acquire national documentation. 7.9 Zimbabwe National Statistics Agency (ZIMSTAT) Administration of Documentation 1. 7.10 Produce vital statistics on documentation to address lack of national statistics on documentation. Ministry of Local Government and Public Works Administration of Documentation 1. 7.11 Enhance Inter-ministerial co-operation and co-ordination among institutions with the mandate to facilitate processing of documentation such as MoHACH, MoHCC, DRG and DSW Civil Society Organisations Knowledge, Attitudes and Practices of Duty Bearers and Citizens towards Documentation 62 62

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