N AT I O N A L I N Q U I R Y R E P O R T
ZIMBABWE HUMAN RIGHTS COMMISSION
For Human Dignity
Tongogara Refugees
Those whose refugee applications were rejected dating back to 2010 continue to stay at Tongogara
Camp un-documented as they do not qualify to be registered.
Children born in Zimbabwe to parents whose refugee status was rejected are not issued with birth
certificates.
Children born to parents, where one parent was granted refugee status but the other parent’s
application is rejected are not issued with birth certificates.
A category of Rwandese refugees affected by the cessation clause whose deadline for voluntary
repatriation has lapsed are unwilling to return to Rwanda alleging that the circumstances that led
them to flee are still existent. These are without documents and their children in Zimbabwe are not
eligible to be issued with birth certificates
A category of one thousand five hundred and seventy-six (1576) Mozambicans who came to
Tongogara refugee camp at the height of the internal conflict in Mozambique are still treated as
asylum seekers. Without refugee status they cannot be issued with temporary resident permits and
therefore they cannot acquire identity documents nor can their children born in Zimbabwe be issued
with birth certificates
Disaster Affected Communities
Due to Cyclone Idai disaster communities lost their national documents, registration services were
disrupted and RG infrastructure was destroyed
Mobile registration exercise that was launched by the DRG to mitigate the effects of the cyclone was
hampered by unavailability of electricity, inadequate power backup to print documents, shortage of
consumables, delays in verification of fingerprints and the overwhelming demand for documents
Eighteen thousand four hundred and seventy-seven (18477) people were assisted in Chimanimani by the
DRG to acquire identity documents as at 12 December 2019.
Not all affected by the cyclone were able to have their documents replaced or processed.
In some instances where documents were swept away, DRG Officials still required national identity card
or birth entry numbers, those who could not remember could not be assisted on the spot as verification
had to be done through fingerprints.
There is no follow up process by the DRG to go back to areas where mobile registration exercises were
conducted to assist people they had served and to issue the documents they had applied for. Most people
failed to raise bus fares to collect documents applied for during mobile registration exercises.
Border Communities
Difficulties are experienced by people living along the border in establishing their actual nationality as
there are no physical border demarcations. This was prevalent in Mashonaland Central in areas bordering
Zambia and Mozambique such as Mbire, Muzarabani, Mount Darwin and Rushinga.
Due to non-availability of accessible services such as health facilities most women gave birth at home or
have to travel to health facilities in neighbouring countries, resulting in difficulties acquiring birth
confirmation records
Some parents whose children were born in Zimbabwe but immunised in Mozambique fail to acquire birth
certificates for their children. DRG officials automatically assume the person is Mozambican on detection
of a Mozambican immunisation mark.
Impact of Non-documentation on the Enjoyment of Human Rights
Chapter Five of the Report deals with findings on impact of non-documentation on the enjoyment of human rights.
The National Inquiry found that lack of identity documents severely impedes the enjoyment of several fundamental
human rights and freedoms by different populations in the country as provided for in the Constitution. As earlier
stated, access to documentation is a human right and a right upon which the enjoyment of other human rights is
based. Without identity documents people are deprived of their human rights. The findings show that there have
been violations of human rights such as right to education, political rights, access to health and social services,
freedom of occupation, trade and profession, right to administrative justice and freedom of movement and
residence among others. The manner in which lack of documentation impedes the enjoyment of human rights and
freedoms was demonstrated by witness testimonies of how they are constrained by lack of documentation. As a
result of these violations, people have failed to fulfil their potential in life and have been left impoverished.
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