A Single Source of Truth (SSoT) approach means that access to a
multitude of rights and services is preconditioned by participation
in one and only one digital ID database. Errors in that database
percolate through the entire system and are usually hard to correct.
If you are unable to access the database or are (erroneously) logged
as ‘foreign’, the trickle-down effect for socio-economic and political
participation is vast and difficult to correct.
The risk is that SSoT-based digital ID systems will not only
lock out already excluded populations but also expose and
lock out vulnerable groups who were able to use some
forms of legal identity to access rights and services on the
margins of analogue systems. As Bronwen Manby (LSE),
an expert on human rights and statelessness explained:
“Identification is not fundamentally a technological
problem.” This notion is shared by many experts in the
field who see rushed digitalisation, without scrutinising
the underlying identification mechanisms first, as one of
the key threats in the push to provide legal identity for all.
Second, the technology space providing digital solutions
is itself problematic. It is filled by virtually unsupervised
private sector vendors, has no defined normative
structure, appropriate legal framework, centralised
supervisory body and no civil society participation. At the
same time, the capacity of governments to scrutinise and
supervise identity ‘solutions’ offered by the private sector
is weak. The risk is that without a comprehensive legal
framework for and supervisory mechanisms to oversee
the technology, poorly designed ID systems may and will
(un)intentionally lock people out of civil participation and
development programming, rendering them invisible to
the government and leaving them behind.
This is already happening on the ground, in Kenya,
where civil society is leading a legal battle against the
government over a controversial biometric database called
the National Integrated Identity Management System
(NIIMS). NIIMS is intended to become a Single Source of
Truth about Kenyan citizens and NIIMs registration will be
required to access universal healthcare, get a passport,
register as a voter, apply for a driving licence, register a
mobile phone number, pay taxes, open a bank account
and more. But on the ground, communities warn that the
system could have devastating effects on groups that
have historically struggled to secure identity documents
and be recognised as Kenyan citizens. There is even a
risk that Kenyan citizens will be registered as foreigners
if they cannot produce the required documentation to
demonstrate citizenship and some have been turned
away from the registration process altogether due to
lack of documents. This shows that not every digital
solution will generate a legal identity for those who did
not previously have documents or it will produce a legal
identity that is problematic and incomplete.
4
Should we celebrate, and
replicate, Aadhaar?
India’s Aadhaar platform is the largest SSoT,
biometrics-based identification system in the world
and has rapidly become the main prototype digital
‘solution’ to legal identity for other countries to
emulate. Data from the 2019 ‘State of Aadhaar’
report by Dalberg and the Omidyar Network helps
to unpack the impact Aadhaar is having in terms of
inclusive development.
The study shows that just 8% of the population
remains without Aadhaar, but that some of the
most marginalised populations had lower Aadhaar
enrolment levels than others.
In Assam, where a citizenship verification exercise
has cast 2 million people’s legal identity into doubt,
90% of the population do not have Aadhaar. 30%
of India’s homeless are also without Aadhaar.
Since Aadhaar also functions as a SSoT, errors
in the data may have a significant impact. 20%
of people who tried to correct an error in their
Aadhaar data were not able to do it.
The report concludes that Aadhaar has supported
inclusion, with 49% of people using Aadhaar to
access one or more services for the very first time.
Yet, 0.8% of people experienced exclusion due
to Aadhaar-related reasons from a key welfare
service which they had earlier received.
More than half of all people who produced
Aadhaar to get a SIM card or bank account, said
their provider accepted only Aadhaar, even after
the Supreme Court ruling indicating that Aadhaar
is not mandatory.
This and the belief among 65% of those included
in the study that Aadhaar is required to access
services, shows how a database of this kind can
have greater influence on inclusion/exclusion from
rights and benefits than it is officially deemed to
have, leaving those without Aadhaar potentially
more vulnerable.