32    Can’t Stay. Can’t Go. Refused asylum seekers who cannot be returned Going to college or university Aman (Iraq) and Bisrat (Eritrea) would like to go to college and Bisrat dreams about being an engineer. Enaya (Palestine) was offered a place to study law but, as a refused asylum seeker, has no access to student finance: Why do you keep people like that? Let us study, let us work. That would make life feel different. How can you leave people like that without learning and work? If you leave people like that, they learn to hate not love…. Let us give something back; we don’t just want to take. (Enaya, Palestine) Having accommodation Both Aman (Iraq) and Zareb (Sudan) feel that having somewhere to live is the most important change that would improve their lives. Zareb (Sudan), who lives in a night shelter, stressed how he just wants a quiet, safe place to be alone. He lacks privacy and wants time to himself, without other people around. Having money Anwar (Somalia) feels money would change his life: I need money to make me happy... it’s not happy. You can have money and still not be happy... but still it can give you life. You can think I will live... I will live again tomorrow. For me, today is the end, I don’t think that I will live again tomorrow... When I wake up morning, I say “God bless me, still I’m alive.” It’s like that. I’m tired; serious. You don’t know how I feel in my heart, but for me I’m tired. (Anwar, Somalia) Having a solution All that Joshua (Ethiopia) wants is a solution – whether that is going home or being granted status: Yes, all I need is solution. I don’t need money, I don’t need nice house, I don’t need insurance number. I don’t want nothing. I want solution. (Joshua, Ethiopia) 3.16.2 Red Cross staff We also asked caseworkers what they thought could be done to improve the situation for their clients who are living in limbo. Recognise the difficulty of acquiring documents and support the re-documentation process Four of the six Red Cross staff members want the Home Office to recognise how difficult it is for people to obtain documents from embassies: