6 PRESENCE OF A SIGNED DECLARATION WITH A DOCTOR FOR CHILDREN Yes 18 No 38 I have no chidren Respondent refused to give an answer 119 14 When asked about the possibility of seeking medical help in case of COVID-19 symptoms, 149 (79%) respondents answered that they have such an opportunity, 20 people (10%) answered that they are sure that they will be denied, 15 people (8%) said they did not know where to turn, 5 people (3%) answered otherwise. POSSIBILITY OF SEEKING MEDICAL HELP IN CASE OF COVID-19 SYMPTOMS Yes 149 No, sure I'll be refused 20 No, don't know where to go 15 No because of lack of connection 0 Other 5 The state regional administrations, the Kyiv City State Administration, and the Kharkiv City Council responded to Right to Protection’s requests saying that in the absence of a declaration, individuals could still receive a consultation at healthcare facilities by phone8. For his purpose, a duty office (or doctor on duty) operates in some institutions, while other institutions can be reached by calling their reception. The letter from the Donetsk Regional State Administration In April 2020 the Right to Protection sent inquiries to the Ministry of Health, the National Health Service of Ukraine, the Health departments of Kyiv, Kharkiv, Donetsk, Luhansk, Poltava, Sumy state regional administrations, Kyiv city state administration, Kharkiv City Council on the procedure for providing medical care to stateless persons who don’t have idenyity documents and don’t have a family doctor. 8