findings iV: impact of movement restrictions Because there is so little availability, Rohingya patients are forced to wait in long lines for care, often waiting for hours at a time with no guarantee of service that day. Healthcare access is further limited by the family-based data card system used in the camps. Respondents re- 56 Every day we have worries, sorrows, and thoughts. I think that due to all of these, we are getting weak, weakness of brain and disability of body.’’ ported that one data card is issued per family and the same data card cannot be used for medical aid twice on the same day, meaning that only one family member can receive care per day. Proper emergency response is hindered by restrictions on movement as camp clinics are not open at night, vehicles are not allowed inside the camp, and leaving the camp often requires prior permission from the CIC. This has become a serious problem as multiple respondents reported knowing someone who has died because they were unable to access proper emergency healthcare services. “As we are not allowed to travel freely, we can’t arrive to receive medical treatments on time,” said Anwar, a 46-year-old Rohingya man. “There is a clinic in Kutupalong where we visit when we have health problems, but we either arrive late or can’t go at all because the police stop us at the checkpoints. They only let us go past the checkpoint if they wish. When they don’t want to let us go, they don’t, even though the patient dies right there.” 96 The healthcare that is purportedly available to Rohingya in the camps is neither quality nor accessible. The in-camp clinics are under-resourced and they only provide treatment for “low-level diseases” such as coughs, fevers, or headaches. Many report that they are only given paracetamol regardless of their complaint. Disrespectful and discriminatory treatment from Bangladeshi staff was reported frequently, many connecting this treatment to an increase in the mental distress they experience. “Different NGOs have implemented health facilities, and they are led by the Bangladeshi staff,” said Sahar, a 45-year-old Rohingya woman. “It doesn’t matter how respectful a person goes there to seek healthcare, the health staff treat us there as if we are dogs. They treat us quite disrespectfully. We are already sick and depressed with the refugee life. We go there in search of healthcare and mental relief. But their bad and disrespectful communication makes us more serious and depressed.” 97 They only let us go past the checkpoint if they wish. When they don’t want to let us go, they don’t, even though the patient dies right there.” 96 97 Interview C2WM Interview C2EF

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