PATIENTS NOT PASSPORTS: Migrants Access to Healthcare During the Coronavirus Crisis | June 2020 CONTENTS INTRODUCTION ............ 5 This report ............ 5 Methodology ............ 6 FINDINGS ............ 7 1. The Hostile Environment deters people from seeking and accessing care ............ 8 1.1 Fear of charging and data sharing ............ 10 1.2 Denial of care ............ 14 2. The coronavirus exemptions from charging are not working ............ 16 2.1 Inadequate Communication of Coronavirus Exemption ............ 16 2.2 Other charges still apply ............ 18 2.3 Fear and mistrust prevail ............ 18 3. Migrants face a range of additional barriers ............ 19 3.1 Closed or limited services ............ 20 3.2 Language and digital exclusion ............ 20 3.2.1 Information and guidance ............ 21 3.2.2 Limited Access to Services ............ 22 3.2.3 Lack of Support Services ............ 24 3.3 Accommodation and proximity to care services ............ 25 3.4 Fear of contracting Covid-19 ............ 26 WHAT NEEDS TO CHANGE ............ 27 Acknowledgements ............ 29 ENDNOTES ............ 30 4