But many healthcare workers we interviewed also recognized that strictly enforcing
the national ID requirement would result in people being denied health care, including
‘deserving’ beneficiaries. That is why most respondents reported that, although it was a
requirement, they would not refuse care to a patient who did not have an NIC in their own
facility. Only 7 out of 78 people who knew of the national ID requirement admitted that
they were aware of its exclusionary nature. Many said that several of their patients do not
have a national ID so they could not make it a strict requirement. The director of a hospital
near Kampala summed this up, “it would be unfair for us to implement that system in our
hospital. For example, if someone gets an accident and has lost everything, how will you ask for
a national ID?”
In some of the health centres we visited the column for NIN in the various health
registers simply remained blank. Even the more sophisticated government hospitals
reported that their electronic record systems had not yet been updated to accommodate
the reporting of the NIN.
One nurse in Namayingo was especially worried about the impact this policy would
have on children whose parents did not have the national ID and teenage girls who were
not yet 18 and thus not eligible to receive their NIC. Another told us:
It’s going to make life harder for those who don’t have a national ID. They are going
to get health complications including becoming anaemic like the case for young
adolescent young mothers who don’t have these national IDs.
Figure 23. Maternity Wing of Biiso Health Centre where its mandatory for
expectant mothers to carry a national ID.
Healthcare workers’ fears that the requirement would lead to people not receiving
care has already materialized according to some of the women we spoke with. They
recounted stories of being ‘chased away’ from health centres, both public and private,
when seeking medical care for themselves or for their children. “Without an ID or clinic card
for women who have been receiving antenatal care, no treatment,” one woman in Amudat
told us, “many people fall sick and stay home and die.” Several women reported instances
where they arrived at a health clinic only to be told that they would need to rush back
home to pick up the national ID. “I took my pregnant daughter, but we left the ID at home, so
we had to travel back and pick it up so as to access treatment. And the distance was far.” Not
everyone was able to make such trips so they either delayed treatment, went without care,
or resorted to taking herbs or buying drugs at a private drug shop. One woman in Kayunga
told us:
How a National Security Approach to Uganda’s National
Digital ID Has Led to Wholesale Exclusion of Women and Older Persons
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