W HO WE ARE SERV I N G A N D W HY
C AS E ST U DY
UNHCR spent a year assessing
remote border areas in Thailand
and found that distance to
government services and lack
of awareness of the procedure
had reduced access to the
nationality. UNHCR partnered
with the NGO ADRA Thailand
to build the capacity of district
chiefs to speed up processing
of nationality applications and
to spread information through
schools about how to apply for
birth registration, nationality,
permanent residency, and other
civil status documentation.
Using Data for storing and using the information you collect at any
stage in a project. See 4. Building Key Relationships for further
guidance on working with other NGOs and local authorities.
ee 5.1 Planning Strategically for further advice on risk analysis and
S
management.
2.3 Identifying Relevant Actors and
Understanding their Influence
Understanding the range of players active in the area is crucial to a
project’s success, and to your ability to build constructive relationships
on an institutional level and in the field, and between individual paralegals
and local authorities, leaders and communities. You should investigate the
motivations and positions of those who have influence, including those
not directly related to service availability, documentation, or citizenship.
Some actors may be allies and potential collaboration partners; others
may be neutral or even against you. Understanding their position may
make it possible to persuade them to tolerate or even support your cause.
Managers or paralegals familiar with local actors can start the
stakeholder mapping process based on their own knowledge, but should
also consult with community members. Communities may have insights
into the behavior and attitudes of local leaders, politicians, and others.
Their statements about the sectors where they are mistreated—such
as secondary schooling, extortion at roadblocks, or denial of access to
banking service—may also help identify people with influence that your
project should seek to understand.
ADVANTAGES AND DISADVANTAGES OF MAPPING SURVEYS
ADVANTAGES
22
DISADVANTAGES OR CHALLENGES
an give detailed insight into the size, geographic
C
distribution and characteristics of the population,
which official statistics may omit.
omplex, expensive activity requiring statistical
C
expertise for appropriate population sampling
and survey design.
Can guide which services your project offers.
equires strong technical capabilities (secure
R
data gathering, storage, and management
system) to ensure the confidentiality of
participants.
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A C O M M U N I T Y- B A S E D P R A C T I T I O N E R ’ S G U I D E : D O C U M E N T I N G C I T I Z E N S H I P A N D OT H E R F O R M S O F L E G A L I D E N T I T Y